A sender, a receiver, a channel, encoding and feedback are essential elements of the communication process. Effective communication is essential to business success and should be clear and relevant.
The sender is the person who conveys a message to another, while the receiver is the person to whom the message is sent. Encoding is the presentation of the message using symbols selected by the sender. The channel is the medium through which the message is transmitted to the receiver, such as telephone or email. Feedback is the response sent by the receiver, and it helps the sender determine the effectiveness of his message.Learn More
There are various factors that can affect the communication process, like stress, the usage of nonverbal signs and whether the parties are listening to each other. Communication can be a very important tool, especially in a business setting where people must collaborate with each other to reach their shared interest or parties must come to agreements by communicating their needs to each other.Full Answer >
Two-way communication allows for instant feedback, seeking for clarification and interaction between the sender and the receiver. It is typically seen as more efficient than one-way communication for information and feedback delivery.Full Answer >
The eight elements of communication are source, message, encoding, channel, decoding, receiver, feedback and context. This model was developed by communication theorists Claude Shannon, Wilbur Lang Schramm and Robert Craig, among others.Full Answer >
Important concepts in communication include having a purpose for communication, seeking to understand the other parties within the conversation and completing the process with consistent follow-through. All three of these elements are important for building trust among all parties and ensuring that all parties have the best chance of emerging from the process feeling satisfied.Full Answer >