Q:

What are IBM's vision statement and mission statement?

A:

IBM Corporation’s mission, vision, and value statements have never really changed in principle since the company’s incorporation in 1911. The corporation’s vision, mission, and purpose statements are somewhat intertwined and enshrined in its value statements: "Dedication to every client's success. Innovation that matters, for our company and for the world. Trust and personal responsibility in all relationships."

IBM is an American-founded multinational corporation that develops a range of technology products and services. It also offers a range of consultancy services, especially in the technology sector. IBM is one of the largest and most recognizable technology companies in the world.

In 2003, more than 319,000 IBM employees took part in a discussion over the company’s global intranet to re-examine the core values that defined the company’s objectives. The unprecedented discussion was dubbed "ValuesJam" and was meant to redefine the core values that guide the company in the development and delivery of its products and services.

According to the IBM CEO at the time, the shared set of values would empower employees to lead and make decisions in the best interests of the company rather than being burdened with excessive controls.

The company’s values are what make IBM different in the way it deals with clients, investors, its employees and the communities directly and indirectly impacted by its products and services.


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