Important concepts in communication include having a purpose for communication, seeking to understand the other parties within the conversation and completing the process with consistent follow-through. All three of these elements are important for building trust among all parties and ensuring that all parties have the best chance of emerging from the process feeling satisfied.Know More
Every act of communication must have a goal, whether that goal is choosing a dishwasher with one's significant other or persuading the potential customer to believe in the company's service or product as the best available. Knowing this goal before beginning communication helps the process go much more smoothly because it allows for measurement and monitoring of the goal. This goal determines the methods and the intensity of communication.
Entering a conversation without an understanding of the other party's perspective considerably reduces the chances of success. Listening is a major challenge for many people, as the internal noise of one's own thoughts and the external noise within the environment can both form distractions. Training the mind to focus on what others are saying is an important first step in enhancing communication skills.
Bringing closure to conversations through follow-through is also important. Commitments that one makes in a conversation must be completed for trust to thrive.Learn more about Business Communications
Memorable, creative presentations typically employ three key concepts in order to achieve success: tone, visuals and movement. Tone allows a presenter to connect with an audience on a personal level, while visuals and movement take advantage of the brain's desire for more than just the written or spoken word.Full Answer >
A business letter is a type of correspondence between companies or between companies and individuals, such as customers, clients, contractors or other outside parties. Business letters differ from personal letters in that they are more formal in tone and writing style. However, the tone and style can vary greatly depending on the type of business letter.Full Answer >
An affidavit of service is a legal document attesting to the delivery of case-related paperwork to one or more parties in a legal dispute. It's used to certify the service of a writ, notice, summons or process, and must include the time and method of delivery via written statement.Full Answer >
When developing a payment-plan agreement, an individual should review the customer's payment history, compile two or more payment arrangement options, and launch a discussion about the best option for both parties, according to Entrepreneur Magazine. The agreement should designate payment terms, due dates, and consequences for late or missed payments.Full Answer >