Important concepts in communication include having a purpose for communication, seeking to understand the other parties within the conversation and completing the process with consistent follow-through. All three of these elements are important for building trust among all parties and ensuring that all parties have the best chance of emerging from the process feeling satisfied.Know More
Every act of communication must have a goal, whether that goal is choosing a dishwasher with one's significant other or persuading the potential customer to believe in the company's service or product as the best available. Knowing this goal before beginning communication helps the process go much more smoothly because it allows for measurement and monitoring of the goal. This goal determines the methods and the intensity of communication.
Entering a conversation without an understanding of the other party's perspective considerably reduces the chances of success. Listening is a major challenge for many people, as the internal noise of one's own thoughts and the external noise within the environment can both form distractions. Training the mind to focus on what others are saying is an important first step in enhancing communication skills.
Bringing closure to conversations through follow-through is also important. Commitments that one makes in a conversation must be completed for trust to thrive.Learn more about Business Communications
Memorable, creative presentations typically employ three key concepts in order to achieve success: tone, visuals and movement. Tone allows a presenter to connect with an audience on a personal level, while visuals and movement take advantage of the brain's desire for more than just the written or spoken word.Full Answer >
There are many reasons why it is important to maintain confidentiality, including legal restrictions, ethical requirements and specific contractual agreements between parties such as a business and its employees or a business and its clients. Confidentiality is an important topic across many different professional fields, including in medicine, finance, business, law, education, government, counseling and technology. In some cases, people may be fined, sued or even subject to legal punishments such as incarceration if confidentiality is breached, another reason why it is important to keep confidential information safe and private.Full Answer >
When developing a payment-plan agreement, an individual should review the customer's payment history, compile two or more payment arrangement options, and launch a discussion about the best option for both parties, according to Entrepreneur Magazine. The agreement should designate payment terms, due dates, and consequences for late or missed payments.Full Answer >
A letter of authority is a specific letter of intent entrusting another to act on your behalf and it must include a heading with detailed information of the sender as well as the intended recipient, a body that clearly indicates who is being given permission and in what capacity and a closing that is signed by all parties with follow-up contact information. The letter of authority should be printed on official letterhead and include the date written and the time period the authorization is valid, notes Write Express.Full Answer >