Receptionist roles vary by industry and organization, but a high school diploma is the standard minimum educational requirement. A combination of skills, including good communication, organization and customer-service abilities, is often required.
Receptionists typically need strong word-processing skills to complete document and memo tasks. To develop and demonstrate typing abilities, some aspiring receptionists take keyboarding courses at community colleges. Some also pursue administrative assistant programs to improve their career options and to further develop receptionist skills.
Communication, interpersonal and customer-service skills are critical because a primary receptionist role is to greet visitors. The business needs receptionists who project a professional image and who deliver and receive messages accurately. Receptionists also communicate internally with employees, and effective communication is important to the accuracy and efficiency of internal operations.
In many work settings, receptionists also need a high degree of integrity and trustworthiness. In legal and medical offices, for instance, receptionists have close access to confidential information about clients and patients. Professionals in these environments rely on receptionists to respect the legal and ethical privacy rights of their clients.
Organizational skills enable a receptionist to carry out more administrative tasks common to the job. Such tasks include taking messages, keeping schedules and maintaining document files.Learn More
Qualifications to become a patient transporter include a high school diploma or GED, the ability to perform difficult physical work on a daily basis and the ability to lift at least 25 pounds (at some hospitals). Additionally, patient transporters should not have physical issues that limit their ability to move patients. On the job, they need good communication skills, strong reading comprehension and a professional demeanor.Full Answer >
Qualifications for becoming an au pair include an affinity for children, a high school diploma and documented childcare experience. Au pairs also need to be willing to commit to living with a family and assisting them with childcare duties for at least one full year.Full Answer >
Receptionists need to be friendly, detail-oriented and able to multi-task. The main tasks of a receptionist is to greet clients and customers as they come into the business and answer the phones, directing calls as necessary. In smaller businesses, the receptionist may also be responsible for filing out basic paperwork and confirming appointments.Full Answer >
The position of Chief Executive Officer (CEO) typically requires a degree in business or a related field and substantial work experience. Many large companies and corporations look for CEO candidates who hold a Master of Business Administration (MBA) degree, which ensures the candidate has broad knowledge of standard managerial practices.Full Answer >