Q:

How do I retrieve my credit card PIN number?

A:

The process for retrieving a lost or forgotten PIN for your credit card depends on the exact card in question, since each company has its own process for dealing with PIN numbers. Generally, to retrieve or change your PIN, go to your online account, contact the issuing institution or call the card's customer service. Expect to answer security questions to verify your identity as the authorized cardholder.

  1. Go to your online account

    Some credit cards will allow you to retrieve or reset your PIN directly from your online access account. In most cases, your number will be sent to your email or to a pre-set mobile phone number to make sure you are the authorized cardholder.

  2. Contact the issuing financial institution

    If you got the credit card through a third-party bank or credit union, contact that institution or visit in-person to discuss the retrieval of your PIN number. Expect to answer questions to establish your identity, as well as provide the card number and the security code that is on the back.

  3. Call the card company's customer service

    Each card should have a customer service number on the back. This number is generally located just above or just below the magnetic security strip. If you have tried other options and they have not worked, contact the credit card company directly regarding their PIN reset process. They may not be able to do it for you, but they can point you in the right direction.

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Related Questions

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    Where can you find your credit card number?

    A:

    A credit card number is found on the back of the card next to the security code number. It is the number that comes before the three-digit security code number on Visa, MasterCard, Discover, JCB and Diners Club cards. For the American Express card, the main card number is located on the front of the card with the four-digit security number above it.

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    What is the issue number on a credit card?

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    Can I get a credit card without giving out my Social Security number?

    A:

    Credit cards are issued in the United States without a Social Security number. Requirements for a Social Security number depend on the financial institution. Janna Herron writes on Bankrate.com that Capital One and Chase require a Social Security number on their applications. Discover Card and Bank of America accept a Social Security number or taxpayer identification number, and American Express accepts government-issued identification if neither numbers are available.

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