Complaints concerning Home Depot can be made by phone or by completing the customer feedback form found on the company’s website. Complaints regarding the store, company, merchandise and services should be directed to 1-800-466-3337. Complaints regarding the company’s website should be directed to 1-800-430-3376.
Home Depot encourages customers to direct complaints to the general manager of the store where the incident occurred. If the issue is not resolved, contacting the customer care phone number serves to lodge a formal complaint with the company's headquarters in Atlanta, Ga. During the call to customer care services, the customer needs to provide details of the incident, the store's location and personal contact information for a follow-up call or email regarding the situation. The customer care representative estimates how long it is likely to take for Home Depot to resolve the issue.
Customers can also file a complaint with the Better Business Bureau. The agency attempts to negotiate a resolution between the company and customers. If the proffered resolution is not satisfactory to the customer, it can be rejected and added to the company's BBB profile. If it is satisfactory, the complaint is categorized as being resolved. BBB complaints can be made on the organization's website.Learn More
Contact information for Home Depot is available on its website, according to the company. HomeDepot.com provides an online customer support directory with contact information for commercial, private and government consumers.Full Answer >
Home Depot opinion survey winners can be found on their website. The website shows quarterly winners from the last year with a link to view winners from earlier years. Canadian winners are also listed on this site.Full Answer >
A complete listing of lumber prices can be found on the Home Depot website. As of 2014, the website's selection of lumber and composite materials is organized by type, including framing, siding, fencing, decking, paneling, appearance, moulding and millwork.Full Answer >
Home Design HD produces a variety of modern furniture and decor for the home and the office, sparked by the expert knowledge of the company's interior design team. According to co-founder David Simmons, "Every product we offer fits a design philosophy. It is an art, the art of modern living."Full Answer >