My Epson Printer Is Stuck in Copy Mode
By Nicole Vulcan
, last updated March 13, 2012
If your Epson printer is trapped in Copy mode, you won't be able to use any of your printer's other functions until you get it resolved. This problem can stem from a glitch with your printer, your printer's settings on your computer, dirty printer hardware or a document stuck in the printing queue. After determining what's causing your problem, you can try resolving it through troubleshooting and potentially save yourself a trip to the repair shop.
Try disconnecting the computer's power cable for at least 30 seconds. Doing this clears the system memory and restores the printer to its factory settings. When you restart the printer, you should be able to switch between modes the same way you could before the printer became locked on Copy mode. However, you'll need to re-enter any personal information you had stored on the printer, as the system memory was cleared.
Ensure your printer is your computer's default printer. If your printer isn't the default printer, it may stay in Copy mode because it doesn't have a computer to connect to for printing. You can check this by opening the Start menu and navigating to "Control Panel | Hardware and Sound | Devices and Printers." The default printer has a check mark or other indication above the printer icon. If your Epson printer isn't set as the default, right-click the printer icon and then select "Set as Default Printer."
Epson printers have a troubleshooting application called the Nozzle Check that helps you determine whether the print heads are operating normally and whether you need to clean the machine. In some cases, a dirty print head may cause the printer to behave erratically, including causing the printer to be stuck in a certain mode. As a result, it's a good idea to perform the test and perform the subsequent cleaning. The Nozzle Check application can be initiated by holding down the printer's "Maintenance" or "Paper" button, causing the printer to print a test page. If the printout indicates a need for cleaning, follow your printer's user manual to perform a cleaning of the print heads.
In some cases, a stuck print or copy job may be causing your printer to be stuck in one mode. You can check the printer's queue by navigating back to the Devices and Printers part of the Control Panel and then double-clicking your Epson printer's icon. A print queue of any documents waiting to be printed on that printer appears. Click any documents waiting to be printed and then click "Cancel" to remove them from the queue. After the pending documents are cancelled, try switching your printer from Copy mode.