As of September 2014, Hotmail has been converted to Outlook, a free email service that is owned by Microsoft. Unfortunately, there is no direct phone number consumers can use to contact Microsoft about their Outlook accounts.Know More
If an Outlook user is having trouble with their account, Microsoft recommends browsing its list of help articles. The company has a page devoted to problems Internet users may have with Outlook in particular including writing emails, replying to messages, printing, keyboard shortcuts, trouble signing in and out and a host of other issues.
As of 2014, there is also an Outlook forum where users can post questions and get answers from other users and some experts.
Outlook users may also be able to address questions to the Microsoft Support Help Desk. The online help desk has links that take customers to areas where they can get help on billing questions, tech support or setup and installation issues. Once a customer hits one of those links, they are prompted to sign into their Microsoft account before they can chat with online support. Setting up an account is free and requires an email address.
There are also special support options available to IT professionals, developers, business owners and enterprises.Learn more about Public Records
It is not possible to recall a sent email in Hotmail, because the Hotmail email system does not currently offer that service. However, Gmail does offer that service. To recall an email on Gmail, you must do it within 30 seconds of sending it. You must enable "Undo send" in the settings menu. Then, click undo to recall a sent email.Full Answer >
To check email on Hotmail, users log in to their accounts at Outlook.com, and the inbox, with all incoming emails, is presented. The junk folder is just beneath the inbox. This is where unsolicited emails are found, but sometimes important emails may end up here by mistake.Full Answer >
To use the Hotmail "people search," start by clicking "Contacts" and then go to "Add People." This takes users to the member directory search page in Windows Live.Full Answer >
The customer service number for Hotmail is 866-672-4551 or 800-642-7676. A customer service representative is available between 8 a.m. and 1 p.m. from Monday through Friday – or between 8 a.m. and 8 p.m. on Saturday or Sunday.Full Answer >