Q:

What is the definition of consumer rights?

A:

Consumer rights refer to a consumer's right to safety, to be informed, to choose and to provide manufacturers with information concerning their products when they make a purchase. Manufacturers who violate consumer rights are subject to lawsuits by their customers.

For instance, a consumer who purchases a child’s toy that subsequently hurts their child can hold the manufacturer responsible in court. The customer can hire a lawyer and sue the company for failing to produce a toy that was safe for children. Lawsuits involving manufacturers happen all the time and they typically claim that manufacturers were negligent. There have been many cases where consumers have won millions because manufacturers ignored consumer rights laws.


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