Q:

How do I retrieve a car that has been towed?

A:

To retrieve a car that has been towed, pay all outstanding fees, present your payment receipt at the vehicle impoundment, and provide proof of current registration. Retrieve the vehicle the same day you pay the fees to avoid accumulating more charges.

  1. Pay all outstanding fees

    Make a payment for all accrued fees online or at the impoundment lot. Fees might include towing charges and storage charges.

  2. Present your payment receipt

    If you paid your fees online, present the payment receipt at the impoundment lot. A valid driver license and proof of current registration are also required. If the vehicle is leased, bring the leasing agreement.

  3. Retrieve the vehicle the same day you pay the fees

    Retrieve the car the same day you pay the fees to avoid further fees. If you do not claim a vehicle, it may be auctioned or sold as scrap.

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