Q:

Why won't the Whirlpool washer spin or drain?

A:

Quick Answer

A Whirlpool washer may not spin or drain because the pump may be clogged, the breaker may have been tripped and simply needs to be reset, the washing machine lid may be defective, the motor coupler may be broken, a belt may be broken or the transmission isn't shifting properly. Another common cause of this malfunction is the computer inside the washer sending a fault code to the motor due to a load imbalance, an electrical spike or a problem with the computer itself.

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Full Answer

There are several ways to fix a machine that will not spin or drain:

Step 1: Perform a master reset

This is the first thing a person should try. Unplug the washing machine, and leave it this way for about 1 minute. Plug the machine back in, and close the machine door six times in 12 seconds to send a message to the computer to reset everything. It may not work on all washing machines, so consult the repair guide to see if it will work for this particular machine.

Step 2: Fix the lid switch

If the lid switch has become defective, it is necessary to remove it from the machine. Consult the machine's repair guide to see where it is located and how to take it out. See if the switch works when it is used to open and close the machine door. If it does not, the lid switch needs to be replaced.

Step 3: Check the water level control if the machine isn't spinning

Open the control panel, and look for the water level valve. If the plastic tube attached to it appears clogged, vinegar can clear it up. If the switch itself appears corroded, it may be necessary to replace it.

If none of these solutions work, consult the user's guide that accompanied the machine. Parts may need to replaced, or a repairman may need to be called.

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