Science

How Does Public Cloud Computing Work
Public Cloud works by purchasing through a contract a Cloud service offered by Vendors like AWS, RackSpace, Microsoft,...
Computer Telephony Integration?
I'll let others speak to the cost but the biggest advantage to CTI is reducing call handle times thereby improving agent...
What Does User Friendly Mean
Programs, forms, websites, mechanisms and companies which are User Friendly are accessible and understandable to their...
What Is Dpmo
DPMO stands for defects per million opportunities, which is a calculation used to determine the number of defects. The...
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