How to Run a Call Center?

Answer

Running a call center can be a challenging yet rewarding career choice. Once you have all the right resources in place (IT, systems and people) you need to put the right policies in place. Enusre that you have standard policies for everyone to follow. Since employees are your most valuable resource make sure you have adequate training, a good transition plan for moving them from training to the floor, a good motivational program and supervisors who are engaged in the business. For more information see here: www.answerstat.com;
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