Virgin Mobile works with Assurance Wireless to provide 250 free minutes each month to qualifying low-income customers. Assurance Wireless is part of the government lifeline assistance program designed to insure that everyone has access to phone.
Virgin offers other programs that provide additional free minutes to all customers in exchange for participation. Although Assurance Wireless is the primary source for free minutes on Virgin Mobile Phones, the phone company also occasionally offers all customers free minutes for participating in promotions. These include referral programs, in which customers get a specified amount of free air time for each person they convince to purchase a Virgin Mobile phone, or airtime bonuses, which are extra minutes granted in exchange for purchasing a pre-set amount of minutes.