In many ways, this is just the latest twist on an ancient tale. The emergence of smartphones underscores challenges that IT departments have been grappling with since the early of days of the PC more than 25 years ago. Individuals see a new gadget. They think it may help them, so they go out, buy it, use it, and viola company data is now walking out the door. While the IT department is technically supposed to control these devices in many cases, they do not even know they exist.