Should Customer Experience Management Be Taught to Business School Students?
Customer experience management is an important business discipline. Should it be emphasized in business schools? Do you think it will be?
Shakti Pradhan(Profit Entrepreneur For Business)
Absolutley Caty!! the education systems are too slow( or aren't bold enough) to introduce new trends. Students are being taught the marketing strategies that existed in the 20th century, but now everything has changed. Now the customer is at the center of every marketing strategy, and it is necessary for the upcoming managers to learn about the new era of marketing.