Ways Improve Customer Service?

Answer

Since customer service is one of the most important part of almost every business, finding ways to improve this service should be considered quite often. One way to improve customer service is to get feedback from your customers on how they feel their experiences have been. This will give you clear view of areas that are leaving them feeling dissatisfied. Also get feedback from your employees about what they feel they could use when handling customers to make their job better and easier. Write a clear plan for customer service that employees can follow, listing the order of priorities. Update this often as goals are met and new ones set forth.
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Poor customer service is often due to a lack of training. It can also be due to the fact that company morale is poor and the employees are not motivated or happy in their positions.
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