What Are the Duties of a Hotel Reservations Agent?

Answer

The duties of a hotel reservations agent is to take calls from potential customers or current customers. These professional book rooms and often keep track of what has been booked using software applications. Other responsibilities may be needed depending on the company the individual is working for.
Q&A Related to "What Are the Duties of a Hotel Reservations..."
Many reservation agents learn their duties by completing on the job training programs. preparing the file image by Pix by Marti from Fotolia.com. Hotel reservation agents take on
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the main duty of the reservation officer is to reserve a rooms for guest by phone, mail, online whatever this main duty of the reservation officer.
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Reservations Agents in different hotels has different job criterias. I was a reservations agent at a Marriott in Souther Cali and was make $12 full time but my job criteria wasn't
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to make sure all bookings are logged in and secured for cutomer satisfaction , also being there to accomodate any guest while staying at the hotel in general all desk duties for bookings
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What Are the Duties of a Hotel Reservations Agent?
Hotel reservation agents take on a wide range of tasks to ensure their guests enjoy their stay. They also make sure things run smoothly behind the scenes. As a result, reservation agent jobs require customer-service skills, excellent communication... More »
Difficulty: Easy
Source: www.ehow.com
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