The term "VoIP" is an acronym that stands for "voice over Internet Protocol." It is a technology for delivering voice and multimedia over Internet Protocol networks. It is most commonly recognized as the means of using a phone service over the Internet.
VoIP works by VoIP converting analog voice signals into digital data packets. The providers typically offer phone service online with considerably lower rates than traditional phone lines. Many of the VoIP connections are even free, aside from the charges for Internet service. It is a popular way to communicate in business communications or when speaking with people in international destinations. Call centers worldwide commonly use VoIP technology due to the low cost and the ability to make calls remotely.