What Is a Customer Service Policy?

Answer

The customer service policy is the set of rules that define what customers of a certain entity should expect in term of service delivery and how to manage all the needs of respective customers. These policies are primary tools used to promote customer loyalty and increase the number of customers who visit an enterprise.
Q&A Related to "What Is a Customer Service Policy"
1. Determine the goals for the customer service policy. Along with customer retention, the policy may also involve aims such as providing education to the customer on new products
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who are the customer targeted for 5 star hotels?
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Learning how to improve customer service can help boost your business. Customer service is an integral part of any business and, when you practice good customer relationship management
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Ask.com Answer for: what is a customer service policy
Definition of a Customer Service Policy
According to Entrepreneur Magazine, the definition of a customer service policy is “the degree of assistance and courtesy granted those who patronize a business." A company that sells or provides a product or service to buyers or end-users should... More »
Source: www.ehow.com
A customer service policy is a company’s document showing the procedures and policies as to how to interact and treat its customers. The policy should express a true commitment to service and leadership towards the clients.
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