What Is Customer Feedback?

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Customer feedback is information that is provided by customers concerning a business' goods and services. This information helps a business to measure and improve the quality of their goods and services thus increasing profitability.
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Definition of Customer Feedback
Customer feedback is the process or specific instance of providing information to businesses about products, services and customer service. Management, marketing and sales departments can all use customer feedback to streamline processes and improve... More »
Source: www.ehow.com
Q&A Related to "What Is Customer Feedback"
1. Follow up with your customers personally to get a more detailed description of why they are not happy with your product or service. Listen intently. Make it clear that you do want
http://www.ehow.com/how_5769714_improve-customer-f...
Improved customer service , price adjustments . carrying different items in stock , helping you to devise better marketing strategies , improving repeat business and positive word
http://wiki.answers.com/Q/What_are_the_benefits_of...
It's the only way that you'll know if you're building the right
http://www.quora.com/How-important-is-customer-fee...
Customers who are happy are quieter-- no news is good news. You get a lot more feedback from customers who have problems. Of the dozens of satisfied customers, only a few will leave
http://uk.answers.yahoo.com/question/index?qid=201...
Explore this Topic
You always want to hear feedback from your customers, whether it is good or bad. The feedback from your customers will let you know the issues you are having with ...
Customer feedback surveys are used by businesses to obtain feedback, comments, and suggestions from their customers. Customer feedback surveys can be tailored ...
Customer feedback is paramount when determining a customer's needs and tastes, particularly when a business introduces new products. Customer feedback helps companies ...
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