What Is Customer Perception?

Answer

Customer perception is defined as the way that customers usually view or feel about certain services and products. It can also be related to customer satisfaction which is the expectation of the customer towards the products.
Q&A Related to "What Is Customer Perception"
define customer perception.
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1. Talk to people who frequent not only your business but other similar businesses. This will help you to get an idea of what they perceive as excellent customer service. Jot these
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The famous marketing Gurus Al Ries and Jack Trout once said – “Perception is more important than reality”. This stands completely true in the modern competitive
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Customer perception is how your target market sees your product or service. You may have the best product but if people thing that it is lousy then customer perception is terrible
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