What Is Poor Customer Service?


Poor customer service is the failure to respond to customer queries and complains in regards to your product. This conditions may be caused by unmotivated employees and lack of proper organisational structures.
Q&A Related to "What Is Poor Customer Service"
If you don't know how satisfied your customers are, then it's impossible to know how to recognize poor customer service practices within your organization. "Management must make
Customer service professionals must be skilled communicators, as they are responsible for representing the company to the customer and vice versa. Communication includes both listening
A dry cleaning CSR will interact with the consumer when he brings his items into the store to be cleaned. The CSR is expected to act according to the guidelines set out by the business
Whether you interact with customers face to face, online or over the phone, strive to make your first point of contact with them pleasant. Create a welcoming environment. If you own
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Ask.com Answer for: what is poor customer service
What Is Poor Customer Service?
Sometimes, understanding what the opposite of a concept is can be the key to grasping the knowledge you need. If you know what poor customer service looks like, then it's easier to recognize great customer service strategies when you see them. If... More »
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