What Is the Importance of Customer Care?

Answer

Customer care is where systems are put in place to maximise customers' satisfaction within a business. The importance of customer care in an organisation's ability is to generate income and revenue. The customer satisfaction is that feeling that a product or service has met the customer expectation.
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Customer care is the business of taking care of a person you are doing business with. You want your customer to have a good experience so that they will come back to you again, as
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