What Type of Analysis Will You Use for the Customer Service System Project?

Answer

For a Customer Service System project you would want to use an analysis of Customer talk time, serviceability, customer retention and other customer service related metrics.
Q&A Related to "What Type of Analysis Will You Use for the Customer..."
The number of customer complaints versus the services provided to the customer (calls answered, orders shipped, etc) speed of service, quality of service (overall satisfaction) price
http://answers.yahoo.com/question/index?qid=200806...
You will be able to access and retrieve case information such as: monthly benefit amounts and availability date for Cash and/or Food Stamps, case status, information regarding receipt
http://www.ladpss.org/dpss/customer_svc_center/faq...
TCS has established a proven track record for more than 25 years as a trusted provider of communication technology solutions to solve the government’s toughest technical challenges
http://www.military-information-technology.com/mit...
About -  Privacy -  AskEraser  -  Careers -  Ask Blog -  Mobile -  Help -  Feedback © 2014 Ask.com