Ask Site Policies
Copyright/Trademark Policy
All contents of this Web site are: Copyright (c) 2009 IAC Search & Media All rights reserved. The IAC Search & Media Marks that appear throughout
the Ask web sites belong to IAC Search & Media and are protected by
U.S. and international trademark laws. Ask, Ask.com and the
"ask" button are registered trademarks of IAC Search & Media.
The Ask logo, the stylized "Ask" logo, Ask for Kids, Ask Shopping
Guide, Branded Animation, Sponsored Listings, Keyword Network, Direct
Hit, Direct Hit Search, Popularity Engine, Popularity Ranking Engine,
Popularity Search Engine, Personalized Search, Personalized Search
Engine, Personalized Results, Analytics, and other Ask
logos and product and service names are service marks or trademarks
of IAC Search & Media. (the "IAC Search & Media Marks").
The Use of IAC Search & Media Marks
You agree not to display or use the IAC Search & Media Marks in any manner
without IAC Search & Media's prior written permission. To seek permission
to use any of the IAC Search & Media Marks, please contact IAC Search & Media in
writing at the following address:
IAC Search & Media
Attention: Legal Department
555 12th Street, Suite 500
Oakland, CA 94607
Picture Search Copyright Information and Disclaimer
The images referenced, made accessible or made available to you
on these pages or by means of the Ask Image Search engine
are protected by the copyright and trademark laws of the United
States and other countries. Although you are permitted to locate
and access the images through our search engine, you may need to
obtain authorization of the owner of such materials before using
them for any purpose other than viewing on the web. For authorizations
to use an image, please contact the image owner as indicated on
the source site, not Ask. Ask.com cannot guarantee that
an Ask search will not locate unintended or objectionable
content and Ask accepts no responsibility or liability for
the content of any site included in any search results or otherwise
linked to by the Ask services, or for your use of such content.
Copyrights and Copyright Agent
Ask.com asks our users to respect the intellectual property of
others. Pursuant to the Digital Millennium Copyright Act, 17 U.S.C.
sec. 512 ("the DMCA"), Ask has designated an agent
to receive Notifications of Claimed Copyright Infringement on its
site, who can be reached as follows:
IAC Search & Media
Legal Dept.
Attention: Copyright Agent
555 12th Street, Suite 500
Oakland, CA 94607
If you believe in good faith that your work has been copied in
a way that constitutes copyright infringement, please provide Ask.com's copyright agent the following:
- Your address, telephone number, and email address
- A description of the copyrighted work that you claim has been
infringed;
- A description of where the material that you claim is infringing
is located on the Site;
- A statement by you that you have a good faith belief that the
disputed use is not authorized by the copyright owner, its agent,
or the law;
- A statement by you, made under penalty of perjury, that the
above information in your notice is accurate and that you are
the copyright owner or authorized to act on the copyright owner's
behalf;
- An electronic or physical signature of the person authorized
to act on behalf of the owner of the copyright interest.
Pursuant to the DMCA, once we receive a properly prepared Notification
asserting copyright infringement, we will de-link the allegedly
infringing site until we receive a properly prepared Counter-Notification.
Even after we de-link an allegedly infringing site, it is possible
that the site will reappear once a further search is run, due to
the technology that many search engines employ in conducting searches
for our users. Therefore, a more effective way to remove allegedly
infringing material is by filing a Notification of Claimed Copyright
Infringement with the Internet service provider that hosts the website.
If a Notification of Claimed Copyright Infringement has been filed
with us against you, Ask will advise you of that fact. If
you would like to file a Counter-Notification of Claimed Copyright
Infringement, we will provide you with a mail-in form that accompanies
our letter to you advising you of the claimed infringement.
You may want to seek independent legal counsel before filing a
notification or counter-notification.
Ask.com asks its users and advertisers to respect the intellectual property of others. As stated
in our advertising terms and conditions, Advertisers are solely responsible for the content of their advertisements and
the keywords they select for keyword targeted advertising. Such responsibility includes ensuring that their use of such
content is not violative of any intellectual property rights of others, notably trademarks.
Ask.com is not a publisher of the advertisements provided or produced by advertisers and simply
facilitates the placement of such advertisement using its proprietary technology. Therefore Ask cannot arbitrate
disputes between advertisers and trademark owners.
However, since Ask is mindful of the intellectual property rights of others, we are willing to
briefly investigate good faith claims by trademark owners which may be brought to our attention through our
Trademark Claim Page. If we determine that a protected
trademark is used in the content of an advertisement served by Ask.com, we will request that the advertiser
remove the allegedly infringing content or we will remove the advertisement.
Any investigation by Ask will be limited to claims concerning ads served by Ask.com.
Ask will not investigate nor will respond to trademark claims with respect to listings or websites that
appear in Ask.com's non-paid search results, i.e., in the Web Results, Narrow Your Search, Expand Your Search,
or Related Names Sections of Ask.com. For any such claims, please contact the owner of the relevant web-sites.
We also encourage trademark owners to make their claims directly with the owners of the allegedly
infringing web-sites or advertisements, or the Internet service provider that hosts such websites. This is a much
more effective way to resolve trademark claims, particularly because advertisers may have similar advertisements on
other sites.
Editorial Policy
Ask.com's mission is to deliver the most relevant
answers to your everyday questions. We do this by providing a variety
of results that match your search queries on
Ask.com.
These results are generated through multiple methods - from hand-selected
answers to results delivered using state-of-the-art search technology.
Below are explanations for how we generate our answers and search results, as
well as definitions for some of the terms we use on our results
page. If you have any questions about Ask.com's editorial policy,
please contact
Customer Service.
Automated Search Results
Ask.com delivers its primary search results using it's proprietary search technology. These search results
appear under the heading "
Web Results". Ask.com search technology uses sophisticated algorithms
and Subject-Specific Popularity
SM data to generate the most relevant and authoritative results on the Web.
Sponsored Links
Results appearing under the heading "
Sponsored Results" or "
Sponsored Result"
are provided by Google, a third party provider of pay for
performance search listings. Google generates highly relevant sponsored results
by allowing advertisers to bid for placement in this area based on relevant keywords.
These results are distributed across the Internet to some of the world's most popular and well-known Web sites,
including Ask.
Ask.com Smart Answers
Smart Answers utilize a combination of Ask.com's proprietary algorithmic search and natural language technologies,
and structured-data providing quicker access to contextually accurate information. These results appear at the top of
the Ask search results page and often present deep links to additional resources that can be found for free on the Web.
Sites that these Smart Answer link to should meet the following guidelines:
1) Sites should load quickly and be polished,
easy to read and easy to navigate.
2) Sites should be well maintained and updated regularly.
3) Sites should offer thorough and accurate information that provides
information that is highly relevant to a user's search term(s).
4) Sites should offer additional links or information related to a
user's search term(s).
5) Sites should demonstrate credibility by providing author and source
citations and contact information.
6) E-commerce sites - Ask applies additional standards for
e-commerce sites. When you ask a question that may involve buying
products or services, Ask works to direct you to quality online
shopping sites. These additional guidelines for e-commerce sites are
listed below:
(a) Sites should provide secure transactions (preferably by SSL/SET)
(b) Sites should disclose policies for customer privacy, returns,
exchanges and other customer concerns
(c) Sites should offer many types of the product being sought, relevant
brands and/or an appropriate range of products
(d) Sites should provide adequate product information
(e) Sites should offer customer service by phone, preferably 24 hours
a day
(f) Sites should be widely reputable and credible, as determined by
PriceGrabber, the Better Business Bureau Online, the Public Eye, other
media or Ask.com's in-house experience
In the course of searching for great information, Ask has established paid partnerships with web sites that may
be included within the Smart Answer resource links. Ask applies its Editorial Guidelines to such web sites, regardless
of any financial affiliation.
Weather Results
Ask.com's weather results are provided by weather.com®.
Adult Content
Ask.com receives millions of searches each day, some of which are sexual in nature. To ensure that our users only receive
sexually explicit content when they ask for it and when they are 18 years of age or older, Ask.com presents a filtering alert
and filters sexually explicit search results. In addition to alerting the user about the nature of the content, the filter
also offers options to:
- View the adult content; and
- Once viewing the adult content, returning to the filtered results.
By viewing the adult content an end user agrees that they: are
1. over the age of 18 and have the legal
right to possess adult content;
2. understand that the material may involve language, content, images,
sounds and themes of an adult or controversial nature;
3. will not provide access to any of the materials
in these Web pages to any persons under 18 years old or to any persons who do not have the legal right to access adult
materials;
4. understand that all content reflects the views of the Web site authors and are not the views
of IAC Search & Media., and that IAC Search & Media has no obligation to delete content that you may find offensive;
5. agree that you will not hold IAC Search & Media responsible for any materials located on these Web pages.