Sprint's Satisfaction Guarantee states that consumers can return devices within 14 days of purchase of a plan and device. Sprint Prepaid plans are not subject to early termination fees. Alternatively, one can switch to a carrier that pays the former carrier's early termination fees.
As of 2014, Sprint's website that users who have signed a one- or two-year service agreement and choose to terminate the agreement early are subject to early termination fees of up to $350 per line on an advanced device and $200 per line on a standard device. Sprint users who return their devices and cancel their service agreements within 14 days of activation avoid paying fees if their returns are complete and undamaged; users who return iPhones must wipe their phones prior to returning them.
Another option for consumers who have had contracts for more than 14 days is to switch to a company like T-Mobile that offers to pay the early termination fees from the previous provider. However, consumers who switch to T-Mobile typically must give the mobile phone or tablet associated with the previous carrier to T-Mobile and purchase a new T-Mobile device in order for the new carrier to pay the early termination fees.