Yahoo allows users to change their email passwords using any alternate email address or mobile phone number listed on the account. The Yahoo Security Center offers instructions for resetting passwords and other security concerns for email accounts.
Security questions are just one way Yahoo strives to keep users' accounts safe from internet predators. Maintaining these security methods is important for every internet user. Yahoo users who have listed an alternate email address or mobile phone number will be offered those methods of recovering or changing their password first. In the event the user attempts to access an account supplying an incorrect answer to the security questions, that method will be locked for 24 hours before another attempt may be made. For further assistance accessing a Yahoo email account, call Yahoo at 1 (800) 318-0612.