Q:

Why can't I open Yahoo! Mail?

A:

Quick Answer

If Yahoo! Mail will not open it is most often due to a browser issue, an incorrectly entered username or password, or because of a problem with the Yahoo! servers. To start, try clearing the cache and reloading the browser page, then verify that the correct username and password are being used. If still encountering trouble, it's best to contact Yahoo! customer support for additional troubleshooting.

Know More

Full Answer

Users can contact Yahoo! support directly about login issues. The company offers online help on its website, as well as telephone assistance at 1-800-318-0612. Yahoo! Help covers topics like forgotten passwords, accessing email on mobile devices, dealing with locked accounts, restoring settings and telling if an account has been hacked.

If it is a browser issue and clearing the cache did not help, check to ensure that the browser has been enabled to allow use of Yahoo!. To adjust permissions with the Firefox browser, type the phrase "about:permissions" in the address bar. This should bring up a list of websites on the left side of the page. Find the list of Yahoo! servers and manually remove the cookies from each one. Note that other browsers may have different procedures for cookie removal.

Learn more about E-mail

Related Questions

  • Q:

    How do you sign up for a Yahoo! account?

    A:

    To sign up for a Yahoo! account, visit the Yahoo! website. Locate the "Sign Up" link and click it. Fill the sign-up form with your name, a chosen Yahoo! username or ID, password, mobile number, date of birth and gender. Click on "Create Account" to submit the registration details.

    Full Answer >
    Filed Under:
  • Q:

    Is there a history category for Yahoo! Answers?

    A:

    Yahoo! Answers does feature a history section where users can ask and answer history-related questions. The history category is a subset of the Arts & Humanities section of Yahoo! Answers.

    Full Answer >
    Filed Under:
  • Q:

    How do you reactivate your Yahoo email?

    A:

    As of September 2014, reactivating a Yahoo! account involves signing into the account, confirming the Yahoo! ID, filling in CAPTCHA verifications and selecting "Reactivate" on the screen. It may take up to 24 hours to reactivate the account, and emails may be deleted and unrecoverable. Any lost data during the time the account was inactive may not be recovered, such as contact information and preferences.

    Full Answer >
    Filed Under:
  • Q:

    How do you change your Yahoo password?

    A:

    To change your Yahoo password, sign in to your Yahoo account. In the Sign-In and Security section, click Change Your Password, type in the new password in the New Password field, and then confirm it by typing it again in the Confirm New Password field. Click Continue to go to the confirmation page, and then click Continue again to complete the password change process.

    Full Answer >
    Filed Under:

Explore