Q:

How do I contact Hotmail?

A:

To contact Hotmail, go to the Microsoft support page, and choose the type of help you need. All Hotmail accounts have been upgraded to Outlook accounts, both of which are Microsoft products.

  1. Go to the Microsoft support page

    Find this page by going to the Microsoft website, clicking the Support tab along the top menu and selecting the Contact Us tab.

  2. Find the type of support you need

    Microsoft has several contact options, including account and billing, technical support, and setup and installation support. Click the option best suited to your needs in contacting Hotmail.

  3. Choose Outlook from the product list

    If Outlook is not listed on the next page, type Outlook into the search box, and choose your Outlook product from the list of options that appear.

  4. Chat or request a call

    Microsoft gives the option of chatting with a selected representative or requesting a call. When requesting a call, schedule a time that works best for you.

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Related Questions

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    Why can't I log into Hotmail?

    A:

    According to Microsoft, there could be many reasons why you are not able to log into your Hotmail account. First double check to make sure you are using the correct password. Check that your caps lock button is off, as passwords are case-sensitive.

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  • Q:

    How do I log into Hotmail?

    A:

    To log into Hotmail, go to the Microsoft account log-in page and enter your Hotmail e-mail address and associated password. If the e-mail address is already saved on the log-in page, select it and enter your password. Click "sign in."

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  • Q:

    Is Hotmail available in Spanish?

    A:

    As of 2014, Microsoft's Windows Live Hotmail is available in more than 100 different languages, including Spanish, French, Mandarin Chinese and German. No matter what language was used when signing up for Hotmail, the language can be changed at any time in the Options menu.

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  • Q:

    How do you sign into a different Hotmail account?

    A:

    Starting from your Hotmail inbox screen, click the personal photo avatar to the right of the name at the top right hand corner of the screen. Click "sign out" at the bottom of the box that appears. You will be redirected to the MSN login page. Click "sign in" located at the top right corner of the page. You can log into another Hotmail account from the page that appears.

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