Q:

How do I fix the MSN Hotmail sign-in error?

A:

Quick Answer

If a user is having trouble signing into an MSN account, the validity of the user's password should first be checked and the user should check to ensure that his Caps Lock is not on. It is important to note that as of 2012, MSN Hotmail is no longer in use and all Hotmail email accounts have been switched over to MSN Outlook at Live.com. Users who have missed the changeover may need to update their accounts.

Know More

Full Answer

If a password has been double-checked and there are still sign-in difficulties, the trouble may be on Microsoft's end. A user may check Microsoft's service status via the Status page on Live.com. Another issue may be the hacking of a user's account. If a user believes that their account has been hacked, they should report it to Microsoft immediately so that they can reset their Live password.

If there are still sign-in issues, a user can run the Microsoft accounts troubleshooter to help diagnose problems. However, this feature is only available to those users who are using Windows 8.1. Additionally, a user can open a help ticket with Microsoft via email, and their concerns will be responded to within 24 hours of the help request.

Learn more about E-mail

Related Questions

  • Q:

    How do I sign into Hotmail?

    A:

    Sign in to your Hotmail account using your username and password on the Outlook website. Microsoft discontinued its Hotmail service in 2013 and automatically upgraded all users to Outlook. If you have trouble logging in to your account, contact customer support, or use Microsoft's troubleshooting guide on the Outlook help page.

    Full Answer >
    Filed Under:
  • Q:

    What is the way to reset a Hotmail password if the secret answer is forgotten?

    A:

    The best way to reset a Hotmail or Live.com password without the secret answer is to go to the account and have a code sent to the account carrier's phone or request a reset link via an alternative email account. Once the reset link has been sent or the code has been sent to the phone, simply enter it into the space provided and regain access to the account.

    Full Answer >
    Filed Under:
  • Q:

    How do you search for friends with Hotmail?

    A:

    To find friends on Hotmail, a user must go to the Windows Live Member Directory search page. The directory provides import options from other services, such as Facebook and LinkedIn, and also allows the user to enter a name or email address into a search bar.

    Full Answer >
    Filed Under:
  • Q:

    How does someone sign up for a free Hotmail account?

    A:

    It is no longer possible to sign up for a free Hotmail account as Hotmail.com has become Live.com; however, a person can sign up for a Live.com e-mail account by visiting signup.live.com and inputting their first name, last name, username (example@live.com), country/region, ZIP code, birth date, gender, phone number and creating a password. There is also a CAPTCHA that must be filled out to ensure that the data reflects a real person and not a bot.

    Full Answer >
    Filed Under:

Explore