Report cases of fraud on eBay to your local police department by contacting the department on its non-emergency phone line. Ensure that the case is a matter of fraud before reporting it.
Contact the seller directly through the Resolution Center if your order's estimated delivery date has passed. If the seller does not reply to you within three business days, bring a customer service representative into the issue by using the Ask Us button on the page of the message.
If fraud is confirmed, gather evidence prior to contacting the police. Print out copies of the order that display the date and time the transaction took place. Ensure that the print out displays the seller's name or seller ID. Print out private messages and emails exchanged with the seller. Print out a copy of the transaction from PayPal if applicable.
Call the non-emergency phone number of your local police department. Alternatively, determine if the police department has an online solution for reporting non-emergency crimes. Provide your evidence to the police, as well as any additional information that the department requires. Wait for the police to make a decision on the investigation.
To sign up for an eBay account, go to the eBay registration page, enter your name and email address, review and accept the User Agreement and User Privacy policies, view the confirmation email that eBay sends to you, and log in to your new eBay account. The entire process takes less than 15 minutes.Full Answer >
To change the language on eBay, choose the Account tab in the top navigation, and select Personal Settings. On the Personal Settings page, go to User Settings to change the language. Click the Update button to save the new preference.Full Answer >
Tracking an item that you purchased on eBay is a fairly easy task. Simply open your Internet browser on your electronic device and go to the eBay webpage. By using the My eBay page you are able to track all purchases you made through your eBay account. You need your eBay account ID or email address and password.Full Answer >
Coupon codes for eBay are redeemed on the checkout page after you have chosen the items you wish to purchase. The process should take less than two minutes.Full Answer >