A user may have trouble signing into a Hotmail account because of an incorrect password, a problem on Microsoft's end or a hacked account. It is important to note that Hotmail accounts have now been replaced by Microsoft Live accounts. Also, Microsoft passwords are case sensitive, and the caps lock button being pressed may cause an incorrect password notification.Know More
To check if there is a problem on Microsoft's end, a user can go to the service status portion of the official Outlook.com website. From here, a notification will let the user know if Hotmail and Outlook are working properly. If the service status on the Hotmail account is green, but a user cannot enter into their account, it is likely that they have been hacked. To report a hacked account, a user can recover use of their account by changing their password. However, Microsoft recommends clearing the PC of viruses before attempting a new password.
Microsoft may also block accounts to protect from fraud or abuse. Too many attempts with an incorrect password will cause an account to be blocked. To unblock the account, users can go to live.com and enter their phone number associated with their account. After following the phone prompts, the user will then regain access. If a user has lost their password, they can recover their account with an alternate email address.Learn more about E-mail
To set up a Hotmail account, go to Microsoft's account creation page, and fill out the necessary information. Users can choose between "@hotmail.com" and "@outlook.com" for their email address.Full Answer >
To check your Hotmail account, go to www.hotmail.com and enter your email address and password into the appropriate boxes. Doing this allows you to access your email. If you have forgotten your password or are having trouble logging in, click on the "Can't access your account?" link and follow the instructions.Full Answer >
Sign in to your Hotmail account using your username and password on the Outlook website. Microsoft discontinued its Hotmail service in 2013 and automatically upgraded all users to Outlook. If you have trouble logging in to your account, contact customer support, or use Microsoft's troubleshooting guide on the Outlook help page.Full Answer >