A user may have trouble signing into a Hotmail account because of an incorrect password, a problem on Microsoft's end or a hacked account. It is important to note that Hotmail accounts have now been replaced by Microsoft Live accounts. Also, Microsoft passwords are case sensitive, and the caps lock button being pressed may cause an incorrect password notification.
To check if there is a problem on Microsoft's end, a user can go to the service status portion of the official Outlook.com website. From here, a notification will let the user know if Hotmail and Outlook are working properly. If the service status on the Hotmail account is green, but a user cannot enter into their account, it is likely that they have been hacked. To report a hacked account, a user can recover use of their account by changing their password. However, Microsoft recommends clearing the PC of viruses before attempting a new password.
Microsoft may also block accounts to protect from fraud or abuse. Too many attempts with an incorrect password will cause an account to be blocked. To unblock the account, users can go to live.com and enter their phone number associated with their account. After following the phone prompts, the user will then regain access. If a user has lost their password, they can recover their account with an alternate email address.Learn More
All a person needs to do to sign up for a Gmail account is to create an account on Google. They simply visit the Google sign-up page, enter their information and access their new free email account.Full Answer >
According to Microsoft, there could be many reasons why you are not able to log into your Hotmail account. First double check to make sure you are using the correct password. Check that your caps lock button is off, as passwords are case-sensitive.Full Answer >
To check your Hotmail account, go to www.hotmail.com and enter your email address and password into the appropriate boxes. Doing this allows you to access your email. If you have forgotten your password or are having trouble logging in, click on the "Can't access your account?" link and follow the instructions.Full Answer >
To set up a Hotmail account, go to Microsoft's account creation page, and fill out the necessary information. Users can choose between "@hotmail.com" and "@outlook.com" for their email address.Full Answer >