Q:

What is the buyer's remorse law?

A:

The buyer's remorse law is a negative emotional feeling that develops when a consumer regrets a purchase decision. This may stem from a feeling of being wronged or ripped off in a sales transaction.

The most effective way to avoid buyer's remorse is to do as much research as possible before making a decision to purchase a product. If a brand new product is received broken or defective, the company that sold it is liable for the damage. When this occurs, businesses typically issue either a refund or replacement item based on the terms of the warranty. It is best for consumers who are dissatisfied with a purchase to contact the company's customer service department.


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