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When An Airline Phone Agent Can't Help, Try Twitter - One Mile at a ...

onemileatatime.boardingarea.com/2016/12/11/airline-customer-service-twitter/

Dec 11, 2016 ... This brings me to a recent situation I had with Brussels Airlines. ... Shortly after I received a very positive response promising ... The speed and ease with which my case was handled seriously .... us about Twitter, but c'mon folks, if you don't like him just don't read his posts. ... December 12, 2016 at ...

US Airways and the top five corporate Twitter fails | Technology | The ...

www.theguardian.com/technology/2014/apr/15/the-top-five-corporate-twitter-fails-us-airways

Apr 16, 2014 ... After US Airlines accidentally tweeted an extremely graphic picture, we've rounded up some more corporate Twitter fails. Suggest your own in ...

Promoted tweet used to complain about British Airways - BBC News

www.bbc.com/news/technology-23943480

Sep 3, 2013 ... Fed up with the way British Airways was handling the issue of his ... The promoted tweet bought by Mr Syed reads: "Don't fly @BritishAirways.

Merger of American and US Airways Is Waved Ahead - The New ...

www.nytimes.com/2013/11/28/business/airlines-clear-final-merger-obstacle.html

Nov 27, 2013 ... With American Airlines' exit from bankruptcy on Wednesday, the ... the time to speed through its reorganization and emerge as a leaner, independent carrier. ... passengers and investors that it could actually deliver on its merger goals. ... AMR Corporation as well as shares of US Airways, would be Dec. 6.

What Caused the NSFW Tweet from US Airways | Social Media Today

www.socialmediatoday.com/content/what-caused-nsfw-tweet-us-airways

Apr 15, 2014 ... Goof ups by brands on social media aren't new. But what happened yesterday with US Airways is the worst nightmare a brand could face on ...

4 Key Lessons from Some of the Biggest Brand Twitter Fails | Social ...

www.socialmediatoday.com/social-networks/4-key-lessons-some-biggest-brand-twitter-fails

1 day ago ... Apparently (and in defense of the US Airways employee), the lewd image had been sent to the company's Twitter from another client as a joke ...

Feds Say That Banned Researcher Commandeered a Plane | WIRED

www.wired.com/2015/05/feds-say-banned-researcher-commandeered-plane/

May 15, 2015 ... A security researcher kicked off a United Airlines flight last month after tweeting about security vulnerabilities in its system had previously taken ...

Outages at NYSE, United Airlines, WSJ.com expose digital ...

www.latimes.com/business/technology/la-fi-tn-technical-problems-united-nyse-20150708-story.html

Jul 8, 2015 ... United Airlines flights resume after computer glitch ... “Because the systems act so quickly, you have this really increased potential for ... budgets on security, he said, and “sometimes, it's as low as 6%. ... Training programs can get employees up to speed on how to ... Twitter: @byandreachang, @traceylien.

American and US Airways to close merger Monday - USA Today

www.usatoday.com/story/travel/flights/2013/12/06/american-us-airways/3881419/

Dec 6, 2013 ... american and us airways to close deal on Monday creating world's largest ... The merger would create the world's largest passenger airline. ... "At that point we'll really, from a customer perspective, be one airline,'' Kirby says. Previous airline mergers have experienced some speed bumps. ... 6...

NTSB: Pilot mistakes caused US Airways accident in Philadelphia

www.usatoday.com/story/news/2016/02/25/ntsb-pilot-mistakes-caused-us-airways-accident-philadelphia/80950156/

Feb 25, 2016 ... The pilots of a US Airways jet whose nose-gear collapsed had entered the ... NTSB: Pilot mistakes caused US Airways accident in Philadelphia ... 321 CONNECTTWEET 74 LINKEDIN 85 COMMENTEMAILMORE ... the information, but didn't also change the thrust and speed anticipated for the new runway.