Web Results

Best Call Center Software | 2016 Reviews of the Most Popular ...

www.capterra.com/call-center-software/

Free, interactive tool to quickly narrow your choices and contact multiple ... Five9 Call Center Software enables agents to make more calls and be more ... For a limited time we will include the setup and the first month at no cost. ...... Provides the CSR a Unified agent desktop to achieve critical objectives for contact center .....

Jacada Workspace | A Call Center Unified Agent Desktop Solution ...

www.jacada.com/products/agent-desktop

Jacada Workspace Agent Desktop™ is a call center unified desktop solution that is ... This presentation layer, optimized for your agent workflow, can connect to ...

What to Look for When Buying… an Agent Desktop - Call Centre ...

www.callcentrehelper.com/what-to-look-for-when-buying-an-agent-desktop-68328.htm

Oct 8, 2014 ... Your agent desktop solution should be genuinely intuitive to use, with a ... The unified experience should be retained regardless of the ... Other key benefits of using a cloud-based agent desktop include ... pushes next-best action recommendations to your agents can also help to provide essential support.

Unified Desktop, Contact Center Solution for Telecom Agents ...

www.amdocs.com/products/customer-management/omni-channel/pages/smart-agent-desktop.aspx

Amdocs, a multiple-award winner for contact center solutions, can help your agents focus on the right things with the Amdocs Smart Agent Desktop Solution.

Call Center Software - Avaya Aura Call Center Elite - Avaya USA

www.avaya.com/usa/product/avaya-aura-call-center-elite/

In contact centers with Avaya Aura Call Center Elite, agents handle calls ... Deliver a unified and highly personalized customer experience that builds your brand ... Your customers are served by the best agent based on their value, agent ... Agents can work in the office or from a home office using the same agent desktop ...

Call Center Software & Call Center Management Cloud | Service ...

www.salesforce.com/service-cloud/solutions/call-center-management.jsp

How do you bring together all the tools your agents need to engage customers like never before? ... delivers the tools your agents need in a unified, multi- monitor desktop, giving them a ... Service Cloud: call center management best practices ...

Unified Communications - Transform Your Call Center into a ... - Cisco

www.cisco.com/c/en/us/solutions/collateral/collaboration/unified-communications/net_business_benefit0900aecd8073dd1e.html

Now You Can Have Both ... Cisco Unified Contact Center Enterprise delivers a comprehensive solution ... Center Enterprise applies business logic, sending the contact to the best ... contact routing decisions in the call center and for populating agent desktop ... Capabilities and benefits for your call center agents include:.

Top 10 Reasons to Migrate to Avaya Aura® Contact Center with ...

www.avaya.com/usa/documents/top-10-reasons-to-migrate-to-avaya-aura-contact-center-cc7671.pdf

Top 10 Reasons to Migrate to ... preserve your existing data while moving to a state of the ... the contact center to the Avaya Aura or IP Office Platform will add new ... It is surrounded by an advanced portfolio that includes front and back office ... integrated into the unified Agent Desktop. .... becomes a simple, software only.

Avaya Aura Contact Center 6.4

www.avaya.com/usa/documents/avaya-aura-contact-center-gcc4745.pdf

A software only application that runs on commercial off-the-shelf servers or as a pre-loaded hardware appliance, Avaya Aura Contact Center is the ideal solution for customers who ... includes many new and enhanced ... Unified Agent Desktop : Avaya ... interactions, agents can record a ... managers to hire the best agents,.

Avaya Aura® Contact Center 6.2

www.avaya.com/usa/documents/avaya_aura_contact_center-gcc4745.pdf

interaction, Avaya Aura Contact Center allows enterprises and ... A software only application that runs on commercial off-the-shelf servers, ... contacts are managed by a unified agent desktop with ... managers to hire the best agents, ... Agents. (includes voice). Avaya Aura Contact. Center Complete. Avaya Aura Solution for.

More Info

Agent Desktop Software | KANA

www.kana.com

With a unified Agent Desktop in place, your call center can focus on servicing your ... KANA Agent Desktop software solutions for the contact center do the work of ... A complete view of tasks includes a complete view of the individual ... With all the relevant information in plain view, the best answer is easy to provide.

Call Center Software - 2016 Reviews & Pricing - Software Advice

www.softwareadvice.com

Find the best call center software for your organization. Compare top contact center solutions with customer reviews, pricing and free demos.

Complete Contact Center Software Solution - Altitude.com | EN ...

www.altitude.com

At the end of the day, that´s what really differentiates your company from its ... Altitude Agent Desktop contact center software provides contact center ... The application provides contact center management information that includes ... Altitude Unified Router contact center software distributes the interactions to the best suited ...