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www.forbes.com/sites/thesba/2013/08/02/7-steps-for-dealing-with-angry-customers

Aug 2, 2013 ... Customers get rude or angry for a variety of reasons—some justified, some not. But since you're in business to serve your customers, you'll ...

www.themuse.com/advice/4-brilliant-tips-for-dealing-with-angry-customers

Unhappy—and loud—customers? Here's how to handle them with grace.

www.wikihow.com/Handle-Angry-Customers

How to Handle Angry Customers. Handling angry customers can be one of the most challenging aspects of a job. Whether they confront you face-to-face, or you  ...

sharpencx.com/blog/handle-angry-customers

Oct 18, 2016 ... The bad news is that there will always be angry customers, the good news is that there are strategies you can use to calm them down.

www.mindtools.com/pages/article/unhappy-customers.htm

Do you know how to deal with an angry client or a frustrated customer? Learn how to resolve difficult situations calmly and effectively.

www.callcentrehelper.com/dealing-with-angry-customers-152.htm

Dec 12, 2016 ... How to deal with an angry customer including examples on how to handle irate customers...

www.userlike.com/en/blog/how-to-deal-with-angry-customers

May 5, 2016 ... They are probably the biggest challenge of any service rep. Here are 4 psychology backed tips for how to deal with angry customers.

www.helpscout.net/blog/customer-service-scenarios

Jun 17, 2016 ... However, given the variable nature of interacting with customers, it's easy to ... benefit from some forward thinking in dealing with tough scenarios. .... Sometimes this anger from customers is unjustified, and other times they ...

www.businessknowhow.com/marketing/diffuse-anger.htm

Ten powerful steps to defuse angry customers, address the issues and sustain customer ... issues that occur simultaneously when dealing with irate customers.