How to Deal With Upset Customers
Many jobs in the service, retail and hospitality industries include customer service. Interacting with customers can be rewarding, but also difficult. As a representative of your company, you may be targeted by a customer who is upset or angry. When this...
Aug 2, 2013 ... Customers get rude or angry for a variety of reasons—some justified, some not.
But since you're in business to serve your customers, you'll ...
Unhappy—and loud—customers? Here's how to handle them with grace.
How to Handle Angry Customers. Handling angry customers can be one of the
most challenging aspects of a job. Whether they confront you face-to-face, or you
Jan 13, 2016 ... Not sure how to deal with upset or angry customers? Read our 7 tips on how to
handle angry customers without losing your cool here.
In this article we'll explore how to deal with angry or difficult customers. We'll
highlight specific tips and techniques that you can use to smooth things over, so
Ten powerful steps to defuse angry customers, address the issues and sustain
customer ... issues that occur simultaneously when dealing with irate customers.
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Aug 27, 2013 ... How to Deal with Angry Customers - http://www.jaminjosh.com I'm sure you easily
remember your last Big sale, or successful sales pitch!
Oct 30, 2013 ... However, given the variable nature of interacting with customers, it's easy to ...
benefit from some forward thinking in dealing with tough scenarios. ....
Sometimes this anger from customers is unjustified, and other times they ...