John Tschohl (born 20 June 1947 in Minnesota) is an author and president of
Service Quality Institute. He is an American business consultant and Customer ...
John is the guru when it comes to customer service, understanding and
explaining how every interaction with a customer can help, or hinder, a company.
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8 Results ... Visit Amazon.com's John Tschohl Page and shop for all John Tschohl books and
other John Tschohl related ... by John Tschohl and Patricia Montoya ...
Apr 28, 2008 ... John Tschohl describes the importance of creating a customer service strategy.
May 18, 2014 ... John Tschohl, called the "guru of customer service" by Time and Entrepreneur
magazines, is a best selling author and president of Service ...
John Tschohl, called the 'guru of customer service,' by USA Today, Time and
Entrepreneur magazines, is a best-selling author, service strategist and president
Empowerment: A Way of Life by John Tschohl focuses on the priciple that
empowered employees give excellent customer service and can dramatically
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The latest Tweets from John Tschohl (@johntschohl). The Guru of Customer
Service by USA Today and Time Magazine. Helping companies create a service