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www.ask.com/youtube?q=How Do You Handle A Angry Customer On The Phone&v=BPG1ReE3J84
Oct 8, 2013 ... When a customer calls to tell you that she is upset there's really very little you can do. Your goal is to keep the anger from spreading out of ...

6 Steps to Dealing with a Difficult Caller in the Call Center | Talkdesk

www.talkdesk.com/blog/customer-service/6-steps-to-dealing-with-a-difficult-caller-in-the-call-center/

Mar 17, 2014 ... Dealing with an angry caller is never an easy task. ... When you do get a difficult caller on the phone, ask the customer how you can help them.

How best to deal with angry customers - Call Centre Helper

www.callcentrehelper.com/how-best-to-deal-with-angry-customers-184.htm

Jan 27, 2007 ... When receiving calls from angry customers, depending on our ... In fact, these are the easy ones to deal with as they will always calm down ...

Dealing With Unhappy Customers - Communication Skills - Mind Tools

www.mindtools.com/pages/article/unhappy-customers.htm

Do you know how to deal with an angry client or a frustrated customer? ... If she has contacted you by phone, make sure that she has your name and contact ...

How to Handle An Angry Customer on the Phone? | Sprout Geek

www.sproutgeek.com/handle-an-angry-customer-on-the-phone/

May 14, 2015 ... Every business receives customer complaints. Some of them may come through the phone. You cannot avoid handling these calls. You need to ...

Five Ways to Diffuse an Angry Customer - Unitiv

www.unitiv.com/intelligent-help-desk-blog/bid/64923/Five-Ways-to-Diffuse-an-Angry-Customer

Jun 3, 2011 ... We have five ways to take the wind out of an angry customer's sails. ... best CSR – particularly if you do not train your staff to handle complaints ... However, the furious customer on the other side of the counter or phone line is ...

10 Tips for Handling Irate Callers - Reflective Keynotes Inc.

www.reflectivekeynotes.com/call_center_handling_irate_callers.html

Out of 50,000 calls, only 3 people called to thank us for their phone service; 49,997 people ... Here are 10 customer service tips for dealing with irate callers:

How to Handle 8 Challenging Customer Service Scenarios

www.helpscout.net/blog/customer-service-scenarios/

Oct 30, 2013 ... Most challenging customer service scenarios can be handled ... Sometimes this anger from customers is unjustified, and other times they have ...

8 Tips to Help You Handle an Irate Customer on the Phone - CallRail

www.callrail.com/blog/8-tips-to-help-you-handle-an-irate-customer-on-the-phone/

Sep 5, 2013 ... No matter what product your company sells or service your business offers, you will inevitably encounter angry customers from time to time.

5 Telephone Etiquette Tips to Help You Deal with Angry Customers ...

www.impactlearning.com/5-telephone-etiquette-tips-to-help-you-deal-with-angry-customers/

May 27, 2014 ... In order to prepare yourself and your team for the barrage of customer calls that will come with many heavy shopping seasons of the year ...

Helpful Resources

How to Handle an Irate Customer on the Phone: 11 Steps

www.wikihow.com

How to Handle an Irate Customer on the Phone. One of the most important duties of any business owner is to ensure that their customers are satisfied.

4 Brilliant Tips for Dealing With Angry Customers - The Muse

www.themuse.com

Career Guidance - 4 Brilliant Tips for Dealing With Angry Customers ... But as I watched Dean interact with customers over the phone, I couldn't help but notice ...

7 Steps For Dealing With Angry Customers - Forbes

www.forbes.com

Aug 2, 2013 ... Customers get rude or angry for a variety of reasons—some justified, some not. But since you're in business to serve your customers, you'll ...

7 Tips on How to Handle Angry Customers Without Losing Your Cool

www.velaro.com

Jan 13, 2016 ... Below are seven tips on how to handle angry customers, whether it be on the phone, on a live chat or live help session, or anything else, ...

10 Powerful Steps To Defuse Angry Customers - Business Know-How

www.businessknowhow.com

Ten powerful steps to defuse angry customers, address the issues and sustain ... that another department will need to handle it, or that you are just a messenger. ... A phone call or a personalized postcard demonstrates individual attention and ...