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How to Handle a Dissatisfied and Angry Customer
Any business that deals with patrons will sometimes endure the wrath of angry customers. Whether the issue is a legitimate mistake by your company, a simple misunderstanding or just unfortunate circumstances, you must placate your customers and defuse... More »
Source: www.ehow.com

7 Steps For Dealing With Angry Customers - Forbes


Aug 2, 2013 ... Customers get rude or angry for a variety of reasons—some justified, some not. But since you're ... 7 Steps For Dealing With Angry Customers ... Once you understand why the customer is unhappy, it is time to offer a solution.

Dealing With Unhappy Customers - Communication Skills - Mind Tools


Do you know how to deal with an angry client or a frustrated customer? Learn how to resolve difficult situations calmly and effectively.

How to Handle Angry Customers: 12 Steps (with Pictures) - wikiHow


Handling angry customers can be one of the most challenging aspects of a job. Whether they ... Scroll down to Step 1 for tips on how to handle those angry customers. Ad .... http://www.mindtools.com/pages/article/unhappy-customers.htm  ...

business - How to Handle an Angry Client - Entrepreneur


Too many people, when faced with clients who range from dissatisfied to downright angry, choose the loser's path by putting off handling the situation. Worse yet ...

4 Brilliant Tips for Dealing With Angry Customers - The Muse


Unhappy—and loud—customers? Here's how to handle them with grace.

17 Ways to Deal With Unhappy Customers | Inc.com


Sep 30, 2013 ... How do you stop an irate customer from spreading the news? ... No entrepreneur wants his or her customers to be unhappy. Not to mention that ...

10 Powerful Steps To Defuse Angry Customers - Business Know-How


Ten powerful steps to defuse angry customers, address the issues and sustain customer loyalty. ... Dissatisfied customers are, unfortunately, a fact of business life. ... another department will need to handle it, or that you are just a messenger.

How to Handle 8 Challenging Customer Service Scenarios


Oct 30, 2013 ... Most challenging customer service scenarios can be handled without drama or scripts. ... benefit from some forward thinking in dealing with tough scenarios. .... made our group upset, trading one potentially unhappy customer for an ... of an emotional, angry customer despite the fact that it is not their fault.

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Popular Q&A
Q: How to Handle Angry Customers
A: When faced with an angry customer, take a deep breath and remind yourself not to take it personally. A lot of times, the client has no intention of being rude o... Read More »
Source: www.ehow.com
Q: How to Handle Angry Customers.
A: Two Parts: Understanding the Customer’s Complaint. Moving Forward. Handling angry customers can be one of the most challenging aspects of a job. Whether they co... Read More »
Source: www.wikihow.com
Q: How you handle a angry customer?
A: Kick that mo fo in the shine then yell i quit, get the hell outta there. Read More »
Source: wiki.answers.com
Q: How do you handle a difficult or angry customer?
A: politily. Read More »
Source: wiki.answers.com
Q: How To Handle the Angry Customer
A: Arguably, the most effective way to lodge a complaint is to do it in a calm manner, and by presenting the facts and proposing a solution. But if you're on the o... Read More »
Source: www.howtodothings.com