Web Results

7 Tips on How to Handle Angry Customers Without Losing Your Cool

www.velaro.com/blog/how-to-handle-angry-customers

Jan 13, 2016 ... Not sure how to deal with upset or angry customers? Read our 7 ... If your angry customer refuses to calm down, then kill them with kindness.

7 Steps For Dealing With Angry Customers - Forbes

www.forbes.com/sites/thesba/2013/08/02/7-steps-for-dealing-with-angry-customers/

Aug 2, 2013 ... Customers get rude or angry for a variety of reasons—some justified, some not. ... 7 Steps For Dealing With Angry Customers ... Remain calm.

10 Powerful Steps To Defuse Angry Customers - Business Know-How

www.businessknowhow.com/marketing/diffuse-anger.htm

Ten powerful steps to defuse angry customers, address the issues and sustain ... that another department will need to handle it, or that you are just a messenger. ... Acknowledge the customer concerns first and try to calm down the customer ...

How to Handle Angry Customers: 12 Steps (with Pictures) - wikiHow

www.wikihow.com/Handle-Angry-Customers

Handling angry customers can be one of the most challenging aspects of a job. ... The key to successfully managing an angry customer is to remain calm.

4 Brilliant Tips for Dealing With Angry Customers - The Muse

www.themuse.com/advice/4-brilliant-tips-for-dealing-with-angry-customers

Career Guidance - 4 Brilliant Tips for Dealing With Angry Customers ... I continued to listen and often commented on his ability to calm even the angriest of ...

The right words and phrases to use with an angry customer

www.callcentrehelper.com/the-right-words-and-phrases-to-use-with-an-angry-customer-30110.htm

Sep 5, 2012 ... When it comes to calming angry customers, a skilful use of language ... school your staff in the emotional side of dealing with obscene callers.

Five Ways to Diffuse an Angry Customer - Unitiv

www.unitiv.com/intelligent-help-desk-blog/bid/64923/Five-Ways-to-Diffuse-an-Angry-Customer

Jun 3, 2011 ... We have five ways to take the wind out of an angry customer's sails. ... CSR – particularly if you do not train your staff to handle complaints competently. ... you will be more likely to respond to the customer's anger with calm ...

Dealing With Unhappy Customers - Communication Skills from Mind ...

www.mindtools.com/pages/article/unhappy-customers.htm

Do you know how to deal with an angry client or a frustrated customer? ... So learn anger management skills so that you can stay calm in these situations.

5 Steps to Handling an Angry Caller in the Call Center | Talkdesk

www.talkdesk.com/blog/5-steps-to-handling-an-angry-caller-in-the-call-center/

Jan 27, 2014 ... These five call center agent techniques can help to calm the angry caller, decrease handle times and increase customer service quality.

business - How to Handle an Angry Client - Entrepreneur

www.entrepreneur.com/article/77404

business - How to Handle an Angry Client - Entrepreneur.com. ... Either the angry client decides the problem isn't worth the aggravation and cools ... Keep calm.

Popular Q&A
Q: How to Handle And Calm An Angry Customer.
A: 1. Don't take it personally when a customer gets angry. Realize the person is often only speaking out of frustration. Allow the customer to explain the situatio... Read More »
Source: www.ehow.com
Q: How to Calm an Angry Customer.
A: An angry customer in your store is one of the worst problems a retail establishment encounters each day. How you handle this situation will determine if the mat... Read More »
Source: www.ehow.com
Q: How to Handle Angry Customers.
A: Two Parts: Understanding the Customer’s Complaint. Moving Forward. Questions and Answers. Handling angry customers can be one of the most challenging aspects of... Read More »
Source: www.wikihow.com
Q: How you handle a angry customer?
A: Kick that mo fo in the shine then yell i quit, get the hell outta there. Read More »
Source: wiki.answers.com
Q: How do you handle a angry customer?
A: tell the customer to calm down, get a supervisor, do not attempt to fight back Read More »
Source: wiki.answers.com