Aug 2, 2013 ... Customers get rude or angry for a variety of reasons—some justified, some not. But since you're in business to serve your customers, you'll ...
Unhappy—and loud—customers? Here's how to handle them with grace.
How to Handle Angry Customers. Handling angry customers can be one of the most challenging aspects of a job. Whether they confront you face-to-face, or you ...
The bad news is that there will always be angry customers, the good news is that there are strategies you can use to calm them down.
Do you know how to deal with an angry client or a frustrated customer? Learn how to resolve difficult situations calmly and effectively.
Dec 12, 2016 ... How to deal with an angry customer including examples on how to handle irate customers...
May 25, 2016 ... Handling an irate customer is not easy but inevitable in customer service. Learn how to better handle difficult situations caused by angry ...
Jan 13, 2016 ... Below are seven tips on how to handle angry customers, whether it be on the phone, on a live chat or live help session, or anything else, ...
When a hiring manager asks you about your ability to handle angry customers, they are trying to determine how well you respond and act under negative ...
Ten powerful steps to defuse angry customers, address the issues and sustain ... that another department will need to handle it, or that you are just a messenger.