Aug 2, 2013 ... Customers get rude or angry for a variety of reasons—some justified, some not. But since you're in business to serve your customers, you'll ...
Unhappy—and loud—customers? Here's how to handle them with grace.
How to Handle Angry Customers. Handling angry customers can be one of the most challenging aspects of a job. Whether they confront you face-to-face, or you ...
Do you know how to deal with an angry client or a frustrated customer? Learn how to resolve difficult situations calmly and effectively.
Oct 18, 2016 ... The bad news is that there will always be angry customers, the good news is that there are strategies you can use to calm them down.
Dec 12, 2016 ... In this article we give you advice on what to do when dealing with irate customers including tips examples and personal guidance to turn the...
Ten powerful steps to defuse angry customers, address the issues and sustain ... that another department will need to handle it, or that you are just a messenger.
May 25, 2016 ... Handling an irate customer is not easy but inevitable in customer service. Learn how to better handle difficult situations caused by angry ...
Jun 17, 2016 ... Most challenging customer service scenarios can be handled without ... of an emotional, angry customer despite the fact that it is not their fault.
When a hiring manager asks you about your ability to handle angry customers, they are trying to determine how well you respond and act under negative ...