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www.forbes.com/sites/thesba/2013/08/02/7-steps-for-dealing-with-angry-customers

Aug 2, 2013 ... Customers get rude or angry for a variety of reasons—some justified, some not. But since you're in business to serve your customers, you'll ...

www.themuse.com/advice/4-brilliant-tips-for-dealing-with-angry-customers

Unhappy—and loud—customers? Here's how to handle them with grace.

www.wikihow.com/Handle-Angry-Customers

How to Handle Angry Customers. Handling angry customers can be one of the most challenging aspects of a job. Whether they confront you face-to-face, or you  ...

www.mindtools.com/pages/article/unhappy-customers.htm

Do you know how to deal with an angry client or a frustrated customer? Learn how to resolve difficult situations calmly and effectively.

sharpencx.com/blog/handle-angry-customers

Oct 18, 2016 ... The bad news is that there will always be angry customers, the good news is that there are strategies you can use to calm them down.

www.callcentrehelper.com/dealing-with-angry-customers-152.htm

Dec 12, 2016 ... In this article we give you advice on what to do when dealing with irate customers including tips examples and personal guidance to turn the...

www.businessknowhow.com/marketing/diffuse-anger.htm

Ten powerful steps to defuse angry customers, address the issues and sustain ... that another department will need to handle it, or that you are just a messenger.

www.livechatinc.com/blog/irate-customer

May 25, 2016 ... Handling an irate customer is not easy but inevitable in customer service. Learn how to better handle difficult situations caused by angry ...

www.helpscout.net/blog/customer-service-scenarios

Jun 17, 2016 ... Most challenging customer service scenarios can be handled without ... of an emotional, angry customer despite the fact that it is not their fault.

www.livecareer.com/interview-questions/how-would-you-deal-with-an-angry-or-irate-customer

When a hiring manager asks you about your ability to handle angry customers, they are trying to determine how well you respond and act under negative ...