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7 Steps For Dealing With Angry Customers - Forbes


Aug 2, 2013 ... Customers get rude or angry for a variety of reasons—some justified, some not. ... How you respond can make the difference between a customer who feels ... Even if you've handled the situation in the most professional way ...

How to Handle Angry Customers: 12 Steps (with Pictures) - wikiHow


How to Handle Angry Customers. Handling angry customers can be one of the most challenging aspects of a job. Whether they confront you face-to-face, or you  ...

Dealing With Unhappy Customers - Communication Skills - Mind Tools


Do you know how to deal with an angry client or a frustrated customer? Learn how to resolve difficult situations calmly and effectively.

7 Tips on How to Handle Angry Customers Without Losing Your Cool


Dec 3, 2012 ... Not sure how to deal with upset or angry customers? ... When you are speaking rude or angry customers, it is a natural reaction for you to want ...

I would ask the customer to explain the problem to me so that I could make sure that they spoke with someone who could help them immediately. I believe that when a customer is angry, they most often have a reason to be. I would reassure them that I would like to help ... More »
By Alison Doyle, About.com Guide

4 Brilliant Tips for Dealing With Angry Customers - The Muse


Here's how to handle them with grace. ... 4 Brilliant Tips for Dealing With Angry Customers ... If you listened in, you'd think he had known the client for years:.

10 Powerful Steps To Defuse Angry Customers - Business Know-How


Remember that the customer anger is not directed at you personally, even if the ... another department will need to handle it, or that you are just a messenger.

How to Deal with Angry Customers - YouTube


Aug 27, 2013 ... How to Deal with Angry Customers - http://www.jaminjosh.com I'm sure you easily remember your last Big sale, or successful sales pitch!

Dealing with Angry Customers - Call Centre Helper


Dec 2, 2005 ... If you wish to be successful in any business, then you have to learn how to handle angry and disgruntled customers who may not have received ...

business - How to Handle an Angry Client - Entrepreneur


Too many people, when faced with clients who range from dissatisfied to downright angry, choose the loser's path by putting off handling the situation. Worse yet ...

Popular Q&A
Q: How you handle a angry customer?
A: Kick that mo fo in the shine then yell i quit, get the hell outta there. Read More »
Source: wiki.answers.com
Q: How do you handle a angry customer?
A: tell the customer to calm down, get a supervisor, do not attempt to fight back Read More »
Source: wiki.answers.com
Q: How do you handle an angry customer.
A: Treat them with kindness, no matter what. Refuse to drop to their level, i.e. anger. If you can't handle themor everything you do is wrong as far as they are co... Read More »
Source: www.answers.com
Q: How do you handle an angry customer or passenger?
A: Throw them overboard. Read More »
Source: answers.yahoo.com
Q: Fast food job interview question [how would you handle an angry c...
A: Be patient. An irritated customer won't be placated by anything but a satisfactory resolution to their problem. Getting angry back at them won't help. Approach ... Read More »
Source: answers.yahoo.com