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Call centre

en.wikipedia.org/wiki/Call_centre

A call centre or call center is a centralised office used for receiving or transmitting a large ... The contact centre is a central point from which all customer contacts are managed. .... Configura...

Call Center Representative Job Description | Monster.com

hiring.monster.com/hr/hr-best-practices/recruiting-hiring-advice/job-descriptions/call-center-representative-job-description.aspx

Use this call center representative job description sample when posting a job. ... Serves customers by determining requirements; answering inquiries; resolving ...

Call center representative job description. Ready to post and easy to ...

resources.workable.com/call-center-representative-job-description

This call center representative job description template is optimized for posting in ... will be able to accept ownership for effectively manipulating customer issues, ...

Sample Call Center Job Description - Job Interviews

www.best-job-interview.com/call-center-job-description.html

Call center job description for both inbound and outbound call center agents. ... Answer incoming calls from customers to take orders, answer inquiries and ...

Typical roles in a call centre - Call Centre Helper

www.callcentrehelper.com/typical-roles-in-a-call-centre-51389.htm

Jan 16, 2014 ... call-centre-agent-250 The role is to make or take telephone calls on behalf of an organisation in order to fulfil customer requirements. The role ...

Five Main Responsibilities of a Call Center Executives

www.jobawareness.com/five-responsibilities-call-center-executive.asp

Oct 2, 2012 ... A call Center executive is an important person playing a role between a client and the parent company. Here are the five main responsibilities ...

Job Description for a Call Center Rep : Clearfit

www.clearfit.com/preparing-to-hire/job-description-for-a-call-center-rep-attract-call-center-reps-with-your-commitment-to-customer-service/

Feb 12, 2013 ... Finding a quality call center rep for your organization requires a job description that can capture the attention of professionals. Customer ...

Call Center Job Description - hrVillage.com

www.hrvillage.com/hrjobdesc/CallCenterRep.htm

PRIMARY RESPONSIBILITIES. Answer phones and respond to customer requests. Sell product and place customer orders in computer system. Provide ...

Roles & Responsibilities of QA Analysts in Call Centers | Chron.com

work.chron.com/roles-responsibilities-qa-analysts-call-centers-24029.html

Call centers process many customer requests throughout a day. To ensure that customer-service representatives are interacting with clients in ways that serve a  ...

Call Center Agent Job Description | Chron.com

work.chron.com/call-center-agent-job-description-16629.html

Call center agents deal with customers via telephone, Internet, e-mail and instant messaging. They work in telephone call centers or multimedia contact centers, ...

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Call Center Agent Job Description | Monster.com

hiring.monster.com

Customize this call center agent job description template from Monster and write a ... Establishes insurance policies by obtaining client information; determining ...

Call Center Roles and Responsibilities - AVOXI

www.avoxi.com

Dec 6, 2011 ... A recent paper by the International Customer Management Institute ... The key roles in the call center that can have an impact on reaching ...

The Roles and Responsibilities of a Call Center Staff - FlexStudy

www.flexstudy.com

center representative. • Use your knowledge of the roles of a call center representative to help maintain a pos- itive service culture. Customer satisfaction is first ...