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How to Handle an Irate Customer on the Phone: 11 Steps - wikiHow

www.wikihow.com/Handle-an-Irate-Customer-on-the-Phone

How to Handle an Irate Customer on the Phone. One of the most important duties of any business owner is to ensure that their customers are satisfied.

6 Steps to Dealing with a Difficult Caller in the Call Center | Talkdesk

www.talkdesk.com/blog/customer-service/6-steps-to-dealing-with-a-difficult-caller-in-the-call-center/

Mar 17, 2014 ... Turning a disgruntled customer into a satisfied customer sets call center ... of consumers would rather deal with issues over the phone than via ...

7 Tips for Handling Angry Customers | Velaro Live Chat Software

www.velaro.com/7-tips-on-how-to-handle-angry-customers-without-losing-your-cool/

Jan 13, 2016 ... Below are seven tips on how to handle angry customers, whether it be on the phone, on a live chat or live help session, or anything else, ...

Dealing With Unhappy Customers - Communication Skills from Mind ...

www.mindtools.com/pages/article/unhappy-customers.htm

Do you know how to deal with an angry client or a frustrated customer? ... If she has contacted you by phone, make sure that she has your name and contact ...

A. S. A. P. - How to Handle the Irate Customer - Nancy Friedman

www.nancyfriedman.com/2015/10/05/a-s-a-p-how-to-handle-the-irate-customer/

Oct 5, 2015 ... Use our ASAP technique to effectively diffuse and handle upset, angry, ... Suppose a customer calls in screaming, “I want my money back and I ...

www.ask.com/youtube?q=How Do You Handle A Angry Customer On The Phone&v=BPG1ReE3J84
Oct 8, 2013 ... When a customer calls to tell you that she is upset there's really very little you can do. Your goal is to keep the anger from spreading out of ...

10 Powerful Steps To Defuse Angry Customers - Business Know-How

www.businessknowhow.com/marketing/diffuse-anger.htm

Ten powerful steps to defuse angry customers, address the issues and sustain ... that another department will need to handle it, or that you are just a messenger. ... A phone call or a personalized postcard demonstrates individual attention and ...

How to Handle 8 Challenging Customer Service Scenarios

www.helpscout.net/blog/customer-service-scenarios/

Jun 17, 2016 ... Most challenging customer service scenarios can be handled without ... Sometimes this anger from customers is unjustified, and other times they have ... at Telephone Doctor have a great system called “ASAP” for dealing with ...

How Best to Deal with Angry Customers - Call Centre Helper

www.callcentrehelper.com/how-best-to-deal-with-angry-customers-184.htm

Jan 27, 2007 ... When receiving calls from irate customers, depending on our experiences and our skill level, we will instantly be put in a frame of mind that is ...

Dealing with Angry Customers - Call Centre Helper

www.callcentrehelper.com/dealing-with-angry-customers-152.htm

Dec 2, 2005 ... Angry customers express their frustration by aiming their complaints at staff members. ... Ten tips to improve listening skills on the telephone.

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4 Brilliant Tips for Dealing With Angry Customers - The Muse

www.themuse.com

Career Guidance - 4 Brilliant Tips for Dealing With Angry Customers ... But as I watched Dean interact with customers over the phone, I couldn't help but notice ...

7 Steps For Dealing With Angry Customers - Forbes

www.forbes.com

Aug 2, 2013 ... Customers get rude or angry for a variety of reasons—some justified, some not. But since you're in business to serve your customers, you'll ...

8 Tips to Help You Handle an Irate Customer on the Phone | Call ...

www.callrail.com

Sep 5, 2013 ... No matter what product your company sells or service your business offers, you will inevitably encounter angry customers from time to time.