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4 Brilliant Tips for Dealing With Angry Customers - The Muse

www.themuse.com/advice/4-brilliant-tips-for-dealing-with-angry-customers

In fact, management began to trust him with the most difficult customer interactions, because it came to be known that he could handle the worst of the worst.

7 Steps For Dealing With Angry Customers - Forbes

www.forbes.com/sites/thesba/2013/08/02/7-steps-for-dealing-with-angry-customers/

Aug 2, 2013 ... Customers get rude or angry for a variety of reasons—some justified, some not. But since you're in business to serve your customers, you'll ...

How to Deal with Difficult Customers in Retail | Monster.com

www.monster.com/career-advice/article/how-to-deal-with-difficult-customers

But retail pros know that they're going to be deailng with angry customers, the very customers who make offering high-quality service difficult. Here are a few ...

Dealing With Unhappy Customers - Communication Skills from Mind ...

www.mindtools.com/pages/article/unhappy-customers.htm

Do you know how to deal with an angry client or a frustrated customer? Learn how to resolve difficult situations calmly and effectively.

How to Handle Angry Customers: 12 Steps (with Pictures) - wikiHow

www.wikihow.com/Handle-Angry-Customers

How to Handle Angry Customers. Handling angry customers can be one of the most challenging aspects of a job. Whether they confront you face-to-face, or you  ...

7 Tips for Handling Angry Customers | Velaro Live Chat Software

www.velaro.com/7-tips-on-how-to-handle-angry-customers-without-losing-your-cool/

Jan 13, 2016 ... Some customers make it tough to keep your composure. Here's how to ... 7 Tips on How to Handle Angry Customers Without Losing Your Cool.

Tell me about a time you dealt with a difficult customer | Snagajob

www.snagajob.com/resources/tell-me-about-a-time-you-dealt-with-a-difficult-customer/

Jan 21, 2015 ... A situational job interview question like, "tell me about a time you had to deal with a difficult customer", will allow the employer to see if you can ...

Five Ways to Diffuse an Angry Customer - Unitiv

www.unitiv.com/intelligent-help-desk-blog/bid/64923/Five-Ways-to-Diffuse-an-Angry-Customer

Jun 3, 2011 ... We have five ways to take the wind out of an angry customer's sails. ... best CSR – particularly if you do not train your staff to handle complaints ... The first step in resolving a difficult situation is to diffuse the customer's anger so ...

How to Handle 8 Challenging Customer Service Scenarios

www.helpscout.net/blog/customer-service-scenarios/

Jun 17, 2016 ... Most challenging customer service scenarios can be handled ... Sometimes this anger from customers is unjustified, and other times they have ...

How would you deal with a difficult customer? - Snagajob

www.snagajob.com/resources/how-would-you-deal-with-a-difficult-customer/

May 24, 2013 ... ... the job interview question, "how do you deal with difficult customers? .... Sometimes the anger can be dissuaded by just hearing them out, but ...