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4 Brilliant Tips for Dealing With Angry Customers - The Muse

www.themuse.com/advice/4-brilliant-tips-for-dealing-with-angry-customers

In fact, management began to trust him with the most difficult customer interactions, because it came to be known that he could handle the worst of the worst.

7 Steps For Dealing With Angry Customers - Forbes

www.forbes.com/sites/thesba/2013/08/02/7-steps-for-dealing-with-angry-customers/

Aug 2, 2013 ... Customers get rude or angry for a variety of reasons—some justified, some not. But since you're in business to serve your customers, you'll ...

How to Handle Angry Customers: 12 Steps (with Pictures)

www.wikihow.com/Handle-Angry-Customers

How to Handle Angry Customers. Handling angry customers can be one of the most challenging aspects of a job. Whether they confront you face-to-face, or you  ...

Five Ways to Diffuse an Angry Customer - Unitiv

www.unitiv.com/intelligent-help-desk-blog/bid/64923/Five-Ways-to-Diffuse-an-Angry-Customer

Jun 3, 2011 ... We have five ways to take the wind out of an angry customer's sails. ... best CSR – particularly if you do not train your staff to handle complaints ... The first step in resolving a difficult situation is to diffuse the customer's anger so ...

10 Powerful Steps To Defuse Angry Customers - Business Know-How

www.businessknowhow.com/marketing/diffuse-anger.htm

Ten powerful steps to defuse angry customers, address the issues and sustain ... that another department will need to handle it, or that you are just a messenger.

www.ask.com/youtube?q=How Do You Handle A Difficult Or Angry Customer&v=fVtsw3eka4E
Aug 27, 2013 ... How to Deal with Angry Customers - http://www.jaminjosh.com I'm sure you ... Dealing with Difficult People Versus Them Dealing with You!

Dealing with Angry Customers - Call Centre Helper

www.callcentrehelper.com/dealing-with-angry-customers-152.htm

You are that initial point of contact with the angry customer and they are actually expressing ... Download our training cheat sheet – Handling difficult customers.

5 Steps to Handling an Angry Caller in the Call Center | Talkdesk

www.talkdesk.com/blog/5-steps-to-handling-an-angry-caller-in-the-call-center/

Jan 27, 2014 ... ... the angry caller, decrease handle times and increase customer service ... center software to help them handle difficult customer personalities ...

6 Steps to Dealing with a Difficult Caller in the Call Center | Talkdesk

www.talkdesk.com/blog/customer-service/6-steps-to-dealing-with-a-difficult-caller-in-the-call-center/

Mar 17, 2014 ... Dealing with an angry caller is never an easy task. Unfortunately, call center customer service representatives have to do it all the time.

How to Deal with Difficult Customers in Retail | Monster.com

www.monster.com/career-advice/article/how-to-deal-with-difficult-customers

But retail pros know that they're going to be deailng with angry customers, the very customers who make offering high-quality service difficult. Here are a few ...

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Dealing With Unhappy Customers - Communication Skills from Mind ...

www.mindtools.com

Do you know how to deal with an angry client or a frustrated customer? Learn how to resolve difficult situations calmly and effectively.

How to Handle 8 Challenging Customer Service Scenarios

www.helpscout.net

Oct 30, 2013 ... Most challenging customer service scenarios can be handled ... Sometimes this anger from customers is unjustified, and other times they have ...

Blog | 7 Tips on How to Handle Angry Customers

www.velaro.com

Jan 13, 2016 ... However, some customers make it tough to keep your composure. When you are speaking rude or angry customers, it is a natural reaction for ...