Gamification is the application of game-design elements and game principles in
non-game ... Another approach to gamification is to make existing tasks feel more
like ... Freshdesk, a SaaS-based cust...
Mar 3, 2014 ... One company is using gamification to change the customer service paradigm
from frustrating to fun -- and customers are loving it.
Unleash your gamified helpdesk with Freshdesk & let your support agents ... Turn
your support into a fun game ... That means the way to provide great customer
service is by offering fast responses to customer queries, and making sure you
Sep 17, 2012 ... Freshdesk Wants To Make Customer Service Fun With Game ... Freshdesk isn't
the first company to apply gamification to help desk software.
Nov 14, 2012 ... How 'Gamification' Can Make Your Customer Service Worse ... The other
problem is that gamified applications aren't necessarily fun. Most of ...
Nov 5, 2014 ... Gamification for Customer Service – Common Criticisms ... “One could argue that
customer service is crap work and therefore anything to make it more ... Brand
visibility – if your customer service is great and really fun, people ...
Mar 27, 2013 ... Alex Hisaka: How do you think game mechanics play a role in customer support?
Can gamification actually make customer support fun?
Feb 23, 2015 ... How enterprise gamification can be used in call centers and contact centers for
customer service gamification. ... Confidential 4 Credit: http: Hint: it isn't a video
game and it's not about fun © 2014 Gamification is the use of .... still resolving
customer issues (or else, short AHT goals can be made by “gamin...
Oct 31, 2012 ... Gamification in Customer Service Doesn't Have to be BS on UserVoice ... points
that mean nothing, and companies struggling to make their ...
Dec 19, 2013 ... It makes the tedious fun by playing into the natural human desire to ... That's why
so many companies use gamification in customer service ...