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articles.chicagotribune.com/2013-05-14/features/sc-fam-0514-lifeskill-customer-service-20130514_1_customer-service-business-model-good-times

May 14, 2013 ... Not so long ago, America's corporate scalawags rewrote the definition of customer service by having a "convenient" phone number replace the ...

www.helpscout.net/blog/customer-complaints

Jun 22, 2016 ... Being able to assess and address customer complaints is key to providing great customer service.

www.selfgrowth.com/articles/Infande3.html

THE 10 GUIDELINES FOR SUCCESSFUL CUSTOMER SERVICE ... Handle each complaint in a courteous and professional manner and to their satisfaction. 6.

www.forbes.com/sites/nicoleleinbachreyhle/2015/01/08/10-tips-for-dealing-with-customer-complaints

Jan 8, 2015 ... I cover retail, customer service and all things to do with small biz. ... to help you deal with customer complaints - as gracefully and successfully ...

www.snagajob.com/resources/tell-me-about-a-time-you-dealt-with-a-difficult-customer

Jan 21, 2015 ... Customer service jobs are all about what? ... "tell me about a time you had to deal with a difficult customer", will allow the employer to see if you ...

www.surveymonkey.com/mp/6-keys-improving-teams-customer-service-skills

Learn how to improve your customer service skills so that your team provides good ... how to handle all of them and provide the same level of service every time.

www.mindtools.com/pages/article/unhappy-customers.htm

Do you know how to deal with an angry client or a frustrated customer? ... is unhappy then your first priority is to put yourself into a customer service mindset .

www.eonetwork.org/octane-magazine/special-features/sixstepstodealingwithcustomercomplaints

It may seem counter-intuitive, but a business owner's ability to effectively deal with customer complaints provides a great opportunity to turn dissatisfied ...

www.infoentrepreneurs.org/en/guides/manage-your-customer-care

if you handle the complaint successfully, your customer is likely to prove more loyal than if nothing ...

www.monster.com/career-advice/article/how-to-deal-with-difficult-customers

Successful retailers don't just sell products. Today, quality customer service may be what differentiates a company from its rivals. Retailers with poor customer ...