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7 Steps For Dealing With Angry Customers - Forbes

www.forbes.com/sites/thesba/2013/08/02/7-steps-for-dealing-with-angry-customers/

Aug 2, 2013 ... Customers get rude or angry for a variety of reasons—some justified, some not. But since you're in business to serve your customers, you'll ...

4 Brilliant Tips for Dealing With Angry Customers - The Muse

www.themuse.com/advice/4-brilliant-tips-for-dealing-with-angry-customers

Career Guidance - 4 Brilliant Tips for Dealing With Angry Customers .... Talking to a dissatisfied client will never be easy, but by using these techniques to put ...

How to Handle Angry Customers: 12 Steps (with Pictures) - wikiHow

www.wikihow.com/Handle-Angry-Customers

How to Handle Angry Customers. Handling angry customers can be one of the most challenging aspects of a job. Whether they confront you face-to-face, or you  ...

Dealing With Unhappy Customers - Communication Skills from Mind ...

www.mindtools.com/pages/article/unhappy-customers.htm

Do you know how to deal with an angry client or a frustrated customer? Learn how to resolve difficult situations calmly and effectively.

7 Tips for Handling Angry Customers | Velaro Live Chat Software

www.velaro.com/7-tips-on-how-to-handle-angry-customers-without-losing-your-cool/

Jan 13, 2016 ... Below are seven tips on how to handle angry customers, whether it be on the phone, on a live chat or live help session, or anything else, ...

A Real Example of How to Handle an Angry Customer Service ...

www.groovehq.com/support/how-to-handle-angry-customer-service-complaint-on-twitter

Dec 1, 2015 ... We've covered how to deal with angry customers. Now let's see it in action. In customer service, angry and upset customers are a fact of life.

10 Powerful Steps To Defuse Angry Customers - Business Know-How

www.businessknowhow.com/marketing/diffuse-anger.htm

Ten powerful steps to defuse angry customers, address the issues and sustain customer loyalty. ... Dissatisfied customers are, unfortunately, a fact of business life. ... another department will need to handle it, or that you are just a messenger.

17 Ways to Deal With Unhappy Customers | Inc.com

www.inc.com/young-entrepreneur-council/17-ways-to-deal-with-unhappy-customers.html

Sep 30, 2013 ... How do you stop an irate customer from spreading the news?

5 Ways to Turn Your Unhappy Customer into a Valuable Resource

blog.kissmetrics.com/unhappy-customers-into-resource/

Oct 31, 2014 ... Each dissatisfied contact has the potential for becoming your company's ... Being unhappy or angry with a company or product puts the customer in a ... social media matters, and the way you handle the conversation from the ...

How to Handle 8 Challenging Customer Service Scenarios

www.helpscout.net/blog/customer-service-scenarios/

Jun 17, 2016 ... Most challenging customer service scenarios can be handled without drama or scripts. ... benefit from some forward thinking in dealing with tough scenarios. .... the average business only hears from 4% of its dissatisfied customers. ... Sometimes this anger from customers is unjustified, and other times they ...