Web Results
How to Handle Angry Customers
Handling angry customers is really a great feat. Maybe it is not necessarily anger that is causing the customer's unhappiness. The customer could be frustrated from lack of good customer service. Learning how to handle angry customers is an asset. A... More »
Difficulty: Easy
Source: www.ehow.com

7 Steps For Dealing With Angry Customers - Forbes


Aug 2, 2013 ... Customers get rude or angry for a variety of reasons—some justified, some not. But since you're in business to serve your customers, you'll ...

How to Handle Angry Customers: 12 Steps (with Pictures) - wikiHow


How to Handle Angry Customers. Handling angry customers can be one of the most challenging aspects of a job. Whether they confront you face-to-face, or you  ...

4 Brilliant Tips for Dealing With Angry Customers - The Muse


Read our career guidance article, 4 Brilliant Tips for Dealing With Angry Customers: Unhappy—and loud—customers? Here's how to handl...

I would ask the customer to explain the problem to me so that I could make sure that they spoke with someone who could help them immediately. I believe that when a customer is angry, they most often have a reason to be. I would reassure them that I would like to help ... More »
By Alison Doyle, About.com Guide

10 Powerful Steps To Defuse Angry Customers - Business Know-How


Ten powerful steps to defuse angry customers, address the issues and sustain ... that another department will need to handle it, or that you are just a messenger.

Dealing With Unhappy Customers - Communication Skills - Mind Tools


Do you know how to deal with an angry client or a frustrated customer? Learn how to resolve difficult situations calmly and effectively.

How to Handle 8 Challenging Customer Service Scenarios


Oct 30, 2013 ... Most challenging customer service scenarios can be handled without ... of an emotional, angry customer despite the fact that it is not their fault.

How to Handle an Angry Client - Entrepreneur


Worse yet, they handle it inappropriately. Postponement doesn't make the problem go away: It results in one of two things happening. Either the angry client  ...

7 Tips on How to Handle Angry Customers Without Losing Your Cool


Dec 3, 2012 ... Below are seven tips on how to handle angry customers, whether it be on the phone, on a live chat or live help session, or anything else, ...

Popular Q&A
Q: How To Handle the Angry Customer
A: Arguably, the most effective way to lodge a complaint is to do it in a calm manner, and by presenting the facts and proposing a solution. But if you're on the o... Read More »
Source: www.howtodothings.com
Q: How to handle the angry customer
A: When a customer places an order with you, he has certain expectations. When those expectations are not met, most customers will rationally look for a compromise... Read More »
Source: www.helium.com
Q: How to Handle the Angry Customers.
A: Any organization, whether big or small, will need to face the angry customers. World is not a perfect place and goof ups can happen. This is where you will need... Read More »
Source: ezinearticles.com
Q: How do you handle a angry customer?
A: tell the customer to calm down, get a supervisor, do not attempt to fight back Read More »
Source: wiki.answers.com
Q: How to Handle the Angry Customer.
A: Have you ever encountered an angry customer and you had no idea where that anger came from? Many times the customers' anger did not start with you. People often... Read More »
Source: ezinearticles.com