How to Handle Angry Customers
Handling angry customers is really a great feat. Maybe it is not necessarily anger that is causing the customer's unhappiness. The customer could be frustrated from lack of good customer service. Learning how to handle angry customers is an asset. A... More »
Difficulty: Easy

7 Steps For Dealing With Angry Customers - Forbes

Aug 2, 2013 ... Customers get rude or angry for a variety of reasons—some justified, some not. But since you're in business to serve your customers, you'll ...

How to Handle Angry Customers: 12 Steps (with Pictures) - wikiHow

How to Handle Angry Customers. Handling angry customers can be one of the most challenging aspects of a job. Whether they confront you face-to-face, or you  ...

4 Brilliant Tips for Dealing With Angry Customers - The Muse

Read our career guidance article, 4 Brilliant Tips for Dealing With Angry Customers: Unhappy—and loud—customers? Here's how to handl...
I would ask the customer to explain the problem to me so that I could make sure that they spoke with someone who could help them immediately. I believe that when a customer is angry, they most often have a reason to be. I would reassure them that I would like to help ... More »
By Alison Doyle, Guide

10 Powerful Steps To Defuse Angry Customers - Business Know-How

Ten powerful steps to defuse angry customers, address the issues and sustain ... that another department will need to handle it, or that you are just a messenger.

Dealing With Unhappy Customers - Communication Skills from Mind ...

Do you know how to deal with an angry client or a frustrated customer? Learn how to resolve difficult situations calmly and effectively.

How to Handle 8 Challenging Customer Service Scenarios

Oct 30, 2013 ... Most challenging customer service scenarios can be handled without ... of an emotional, angry customer despite the fact that it is not their fault.

How to Handle an Angry Client - Entrepreneur

Worse yet, they handle it inappropriately. Postponement doesn't make the problem go away: It results in one of two things happening. Either the angry client  ... To Handle An Angry Customer&v=fVtsw3eka4E
Aug 27, 2013 ... How to Deal with Angry Customers - I'm sure you easily remember your last Big sale, or successful sales pitch!
Popular Q&A
Q: How to handle an angry customer?
A: The first thing that you need to do is understand that they are not really yelling at you. They are frustrated and concerned about an issue. Nobody calls when t... Read More »
Q: How to handle the angry customer
A: A landscaper for two years, I have had my share of angry customers/clients. It's always been about collecting payment. I tried to be the nice one and buy materi... Read More »
Q: How to Handle Angry Customers
A: 1 Remain calm and adjust your mindset. No one likes to get confronted by a yelling, heated person in a public space. However, your job in this situation is to s... Read More »
Q: How to Handle the Angry Customers.
A: Any organization, whether big or small, will need to face the angry customers. World is not a perfect place and goof ups can happen. This is where you will need... Read More »
Q: How do you handle a angry customer?
A: tell the customer to calm down, get a supervisor, do not attempt to fight back Read More »